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Sep 26, 2021 · Your Avro energy account is moving to Octopus. Ofgem, the energy regulator, has asked Octopus Energy to step in and look after Avro's customers as the company have ceased trading. Over the next few weeks, we will transfer you to our systems and move you to one of our competitive tariffs.
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Sep 26, 2021 · Rupert Jones. Sun 26 Sep 2021 11.29 EDT. Octopus Energy is taking on 580,000 customers left stranded when Avro Energy ceased trading last week, and is at the centre of speculation that it could...
- Rupert Jones
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Sep 22, 2021 · 22 September 2021. Getty Images. Avro Energy and Green have collapsed, becoming the latest firms to be brought down by the sharp rise in gas prices. Combined with other recent failures, it...
Sep 27, 2021 · Avro Energy went bust last week with 580k domestic customers. Supplier of Last Resort sees bigger firms step in and take on customers. Octopus Energy now has 3.1m energy customers. We explain...
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- Enquiries
- Avro Energy’s Administrators
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- Ofgem's Role
Octopus Energy will contact Avro Energy customers with more information about their contract, tariff and any credit owed to you. If your question isn't answered here, you should contact the Octopus Energy customer contact team. www.octopus.energy/avro avro@octopus.energy
Administrators: Alvarez & Marsal Europe LLP Address: Alvarez & Marsal Europe LLP, Suite 3 Regency House, 91 Western Road, Brighton, BN1 2NW. Telephone: +44 (0) 20 7715 5200 Email: INS-AVROEL@alvarezandmarsal.com
If your question isn’t answered here and you have concerns about your energy supply, problems or complaints, you can contact: Citizens Advice if you are based in England and Wales. 1. Call 0808 223 1133 or use their online webchat. 2. For textphone, dial 18001 followed by the helpline number. Advice Direct Scotland if you are based in Scotland. 1. ...
You can read more about our powers to protect consumers when suppliers go out of business in our online guide.
Sep 26, 2021 · Octopus Energy will take on 580,000 customers of Avro Energy, the biggest supplier yet to have gone bust in the crisis-hit British retail energy market. Octopus has agreed to take on Avro’s...
Sep 24, 2021 · Avro Energy and Green ceased trading on Wednesday, with others likely to fold. Those two firms were the latest to collapse, following a string of other failures of small providers in recent...