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What is ID.me? ID.me is an online verification tool for individuals to prove their identity and is used by governments and businesses in 31 states, multiple federal agencies, and over 500 name brand retailers. NYSDOL is committed to protecting our customers' identities and preventing fraud.
The New York State Department of Labor (NYS DOL) works with ID.me to verify claimants requesting benefits and services online. ID.me provides secure digital identity verification to government agencies and other partners to make sure you are you—and not someone pretending to be you.
NYS DOL uses ID.me’s secure online technology to verify the identity of unemployment insurance (UI) claimants and applicants. This tool allows New Yorkers to submit their identity documentation safely and efficiently as needed by the DOL.
- Before You Verify
- Begin Verification
- Sign in to ID.me
- Verify Your Identity
- Share Your Information
- Troubleshooting
You’ll need specific information and documents to verify your identity when using Self-Service or in-person. We recommend gathering any necessary documents before you begin the verification process.
Verification begins with the NYS DOL. If you received notification from NYS DOL to verify your identity, visit the website referenced in the message, then select Verify with ID.me. You can use the Self-Service or in-person verification method to verify your identity.
If you have an ID.me account, sign inusing your email address and password. To create a new ID.me account: 1. Enter your email address and password, then select Create account. 2. Confirm your email address. For more information, visit Confirming your email address. 3. Set up multi-factor authentication(MFA) to make your account even more secure.
When you’re verifying your identity, you can choose self-service or go in person to select retail locations. Select a tab below for verification steps for each method:
After you complete your verification, wait to receive an email from NYSDOL telling you what to do next. Please make sure to use the same email address that you used when you registered with NYSDOL. Please allow NYSDOL time to resolve any eligibility issues on your claim. After you verify and submit your claim, no additional steps are required. If t...
"Mismatched Information" error
The last step of ID.me’s verification is to grant permission to share your information with your state’s unemployment agency. When the information the unemployment agency has on file is different from the information you gave to ID.me, you may receive a “Mismatched Information” error. The most common mismatch error is related to an email address. Make sure the primary email address on your ID.me account matches the email address on your unemployment account. If needed, you canupdate your ID.m...
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WHAT IS ID.ME? ID.me is an online verification tool for individuals to prove their identity and is used by governments and businesses in 31 states, multiple federal agencies, and over 500 name brand retailers. NYSDOL is committed to protecting our customers’ identities and preventing fraud. ID.me allows us to do just that.
Verifying for the New York Department of Labor. The New York State Department of Labor (NYS DOL) works with ID.me to verify claimants requesting benefits and service... Updating your NYSDOL account settings.
