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The Customer Self-Service Portal allows near-real time access to your water consumption, billing and payment data, and account information. Watch how your water usage varies by month, by day, or even by the hour. Set alerts to learn about unusual water consumption, or send us a question.
Access Your Water Bill; Paperless Water Billing Program; Water Billing Information and Assistance. FY 2023-2025 Rates; Customer Support; Baltimore Water Affordability Programs; Understanding Your Water Bill; Water Bill Rates and Fees; Higher Than Normal Water Bill; Interactive Maps; NEW! Water4All Discount Program; NEW! PromisePay Payment Plans ...
Click Here to Understand Baltimore City the Monthly Water Bill. The information below explains how to understand your current water bill and explains the process for inquiring about water, sewer, and stormwater accounts, with the intent of resolving customer issues as quickly and fairly as possible. Common Causes of Higher Than Usual Bills.
Click Below to Watch the New Billing System Video. Click Each Item Below for More Information. Understanding the New Monthly Water Bill. Newly Approved Rate Adjustment Calculator (Baltimore City Customers Only) New Water Billing System Fact Sheet (Download) Pay Your Water Bill On-Line.
The City of Baltimore is introducing a payment website with enhanced customer service features. For more information about setting up and managing your online account, view the Payment System Frequently Asked Questions.
The City of Baltimore is introducing a payment website with enhanced customer service features. For more information about setting up and managing your online account, view the Frequently Asked Questions below.
Sep 23, 2022 · DPW has made it easier to register for the portal. City water customers can find their activation codes on the back of their monthly water bills. To access the portal, please visit ( https://waterbillportal.baltimorecity.gov/) and follow the log-in instructions.
