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Address: Bank Islam Malaysia Berhad. Level 32, Menara Bank Islam. No. 22, Jalan Perak. 50450 Kuala Lumpur. Head Office General Line: +603-2707 8000. Contact Centre: +603-26 900 900. Email: contactcenter@bankislam.com.my. Our e-mail correspondent unit operation hours are from Monday to Friday (9.00am to 6.00pm).
Bank Islam Contact Centre. Via phone at +603-26 900 900. Via email: contactcenter@bankislam.com.my. Customer Helpdesk. Via phone: +603 2782 1314/1315. Via email: admin.ebankerPro@bankislam.com.my.
Trade Operations. Trade Working Capital Financing-i. Documentary Bills for Collection-i (DC-i) Accepted Bills-i. Trade Tawarruq-i. Bills of Exchange Purchased-i. Export Credit Refinancing-i. Letter of Credit-i. Inward Letter of Credit-i.
Jul 14, 2023 · 1)Customer Service Hotline: Bank Islam operates a dedicated customer service hotline that serves as a primary contact point for customers. To contact Bank Islam’s customer service hotline, follow these steps: a) Dial the customer service phone number: 1-300-88-8686. b) Follow the voice prompts to select the desired language and service options.
i. Call Bank Islam Contact Centre & Customer Care 03-26 900 900. ii. Call Bank Islam Card Centre Customer Service 03-2726 7666. iii. Complete and send the TruRewards Redemption Form (TRF) to Bank Islam via facsimile, mail as stipulated in the TruRewards Redemption Form (TRF) or submit to the nearest branch.
a) Self-service terminal (service uptime) – At least 95% of the time. b) Contact Centre – At least 80% calls are to be answered within 45 seconds. c) Internet Banking (service uptime) – At least 98% of the time. 3.2 Our Bank personnel have adequate knowledge to advise and assist customers on banking products and services.
