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Online Banking uses industry-standard security protocols that leverage encryption for transferring data. Encryption helps create a secure environment for the information being transferred between your browser and Bank of America. These security protocols help protect data in 3 key ways: Bank of America's Online Banking security features bring ...
- Reset your passwordIf you forget your Online Banking password you can reset it. Create a new password
- Computer equipment and software required for Online BankingOnline Banking enrollment is easy - and takes just a few minutes.Enroll now in Online BankingSee which browsers we recommend for Online Banking
- Using Online Banking outside the United StatesYou can use Online Banking from anywhere in the world as long as you have a connection to the internet and a supported Internet browser with the ex...
For the best ways to contact us about specific issues, please select a topic. Bank of America customer service information is designed to make your banking experience easy and efficient. Get answers to the most popular FAQs and easily contact us through either a secure email address, a mailing address or our customer service phone numbers.
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Schedule an appointment. Schedule an appointment. Call us. Phone number:844.375.7028. Find answers to frequently asked questions on bank account statements from Bank of America, including how to order a statement, find it online, or go paperless.
- Can I view my statements with check images online?Yes, your statements with check images are available online: You can view, print and download up to 36 months of your statements at any time. When...
- What should I do if I'm having trouble viewing and downloading my statements?To view your statements online in PDF format, we recommend using Adobe Reader version 6.0 or higher (download Adobe Reader). If you're having troub...
- When do my statements become available online?Credit card, checking and savings statements become available in Mobile and Online Banking on approximately the same date each month, depending on...
- How do I go paperless and stop mail delivery of my statements?If you're an Online Banking customer, you can go paperless now. In most cases, your paperless settings will take effect after your next document cy...
- How can I stop or resume mail delivery of paper statements?For eligible accounts, Bank of America makes it possible for you to stop (or resume) receiving paper statements in the mail. Paperless statements a...
- Is there a fee to go paperless?There is no fee to go paperless. If you're an Online Banking customer, you can go paperless now. In most cases, your paperless settings will take e...
- Why should I go paperless?There are many advantages to stopping mail delivery of your paper statements:You may be able to help reduce your threat of mail fraud or identity t...
- Where can I find the Balance Your Account worksheet?To make balancing your account easier, we have a step-by-step worksheet available to you. The printable worksheet allows you to enter recent transa...
- How do I request an online copy of my statement?You can order copies of your statements beyond what is available online, up to 7 years ago. Your statement copy will be delivered online, free of c...
- How do I request a paper statement copy by U.S. mail?You can order a paper statement copy beyond what is available online. We keep copies of your statements for 7 years. If you are an Online Banking c...
To redeem a bond you must be the owner or co-owner of the bond and you must have an active checking or savings account with Bank of America. If you don't have a checking or savings account with us, you'll need to redeem your bond at a different financial institution or through the U.S. Department of the Treasury using TreasuryDirect.
Enroll in Online Banking today. Log in to the mobile app. Navigate to your checking or savings account. Select Order Checks & Deposit Tickets. Your recent order (as long as it’s been made within the last 60 days) will display at the top of the page. Get the app.
Check with your service provider for details on specific fees and charges that may apply. Initially, you'll only be able to select this option within your Security Center in Online Banking; however, the selection will apply to login for both Online and Mobile Banking. The 2 optional security alerts can be set up in Online Banking, either in ...
Check your mobile device If you're enrolled in this security feature, we sent a notification to your registered device. Verify your identity in the app now to log in to Online Banking.
