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Overview. Sudbury Hill HARROW HA1 3RX. 020 8872 3872. 020 8872 3871. Accreditations. We've quality checked this hospital/clinic against national best practice standards from The National Institute for Health and Care Excellence (NICE), and other expert organisations so you can be reassured that you'll receive high quality care.
BMI The Clementine Churchill Hospital - Home | Facebook. @BMITheClementineChurchill · Hospital. Learn more. bmihealthcare.co.uk. More. Home. Videos. Photos. About. See all. HA1 3RX Harrow, UK. BMI The Clementine Churchill Hospital in Harrow, Middlesex is part of BMI Healthcare, Britain's leading provider of independent healthcare with a nati …
- Hospital
- Our inspection team
- Information about BMI The Clementine Churchill Hospital
- Services accredited by a national body:
- The five questions we ask about services and what we found
- Are services safe?
- Good
- Are services effective?
- Good
- Good –––
- Cleanliness, infection control and hygiene
- Environment and equipment
- Assessing and responding to patient risk
- Staffing
- Good –––
- Evidence-based care and treatment
- Nutrition and hydration
- Pain relief
- Competent staff
- Multidisciplinary working
- Health promotion
- Consent, Mental Capacity Act and Deprivation of Liberty Safeguards
- Good –––
- Compassionate care
- Emotional support
- Understanding and involvement of patients and those close to them
- Good –––
- Meeting people’s individual needs
- Good –––
- Leadership
- Culture
- Governance
- Managing risks, issues and performance
- Managing information
- Engagement
- Good –––
- Safeguarding
- Cleanliness, infection control and hygiene
- Environment and equipment
- Nursing and support staffing
- Records
- Medicines
- Good –––
- Evidence-based care and treatment
- Nutrition and hydration
- Multidisciplinary working
- Health promotion
- Good –––
- Compassionate care
- Emotional support
- Understanding and involvement of patients and those close to them
- Good –––
- Meeting people’s individual needs
- Good –––
- Leadership
- Culture
- Governance
- Managing risks, issues and performance
- Managing information
- Learning, continuous improvement and innovation
- Requires improvement –––
- Mandatory training
- Cleanliness, infection control and hygiene
- Environment and equipment
- Assessing and responding to patient risk
- Nurse staffing
- Records
- Good –––
- Evidence-based care and treatment
- Nutrition and hydration
- Pain relief
- Competent staff
- Multidisciplinary working
- Health promotion
- Good –––
- Compassionate care
- Emotional support
- Understanding and involvement of patients and those close to them
- Good –––
- Access and flow
- Learning from complaints and concerns
- Are critical care services well-led? Good –––
- Vision and strategy
- Culture
- Governance
- Managing risks, issues and performance
- Managing information
- Engagement
- Learning, continuous improvement and innovation
- Good –––
- Mandatory training
- Safeguarding
- Cleanliness, infection control and hygiene
- Environment and equipment
- Assessing and responding to patient risk
- Nursing and medical staffing
- Records
- Not sufficient evidence to rate –––
- Evidence-based care and treatment .
- Nutrition and hydration
- Competent staff
- Multidisciplinary working
- Consent and Mental Capacity Act
- Not sufficient evidence to rate –––
- Compassionate care
- Emotional support
- Understanding and involvement of patients and those close to them
- Are services for children & young people responsive? Good –––
- Service delivery to meet the needs of local people
- Meeting people’s individual needs
- Access and flow
- Learning from complaints and concerns
- Good –––
- Leadership
- Vision and strategy
- Governance
- Managing risks, issues and performance
- Engagement
- Records
- Evidence-based care and treatment
- Compassionate care
- Service delivery to meet the needs of local people
- Leadership
- Evidence-based care and treatment
- Nutrition and hydration
- Compassionate care
- Leadership
- Critical Care:
- Surgery:
- Outpatients:
- Diagnostic imaging:
- Actionwehavetoldtheprovidertotake
The team that inspected the service comprised CQC inspectors and specialist advisors with specialisms in medical care, surgery, critical care, outpatients and diagnostic imaging. The inspection team was overseen by Nicola Wise, Head of Hospital Inspection.
The hospital has three wards and is registered to provide the following regulated activities: Diagnostic and screening procedures Family planning Surgical procedures Treatment of disease, disorder, or injury During the inspection, we visited two wards, Downing and Epping. Chartwell ward was not in use at the time of our inspection due to low activi...
• Joint Advisory Group on gastrointestinal endoscopy (JAG) accreditation
We always ask the following five questions of services.
Our rating of safe improved. We rated it as Good because: Services had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. Staff assessed risks to patients, acted on them and kept good care records. At our last inspection, we had concerns tha...
–– However: In outpatients, we found patient notes were filed untidily, were not always complete and were difficult to follow. In diagnostic imaging, there was no clear signage warning people of the MR controlled access area and no additional locked door separating the waiting area from the controlled access area. This meant there was a risk that u...
Our rating of effective improved. We rated it as Good because: Staff provided good care and treatment, gave patients enough to eat and drink, and gave them pain relief when they needed it. Managers monitored the effectiveness of the service and made sure staff were competent. New staff received a comprehensive week-long hospital induction and compl...
–– However: • Physiotherapy and pharmacy were not able to attend daily ward rounds on the intensive care unit due to staffing issues, which was not compliant with Guidelines for the Provision of Intensive Care Services. The pharmacy team also did not have a suitable post graduate qualification for critical care pharmacy. Staff felt respected, suppo...
The main service provided by BMI The Clementine Churchill Hospital was surgery. Where our findings for surgery also apply to medical care, we do not repeat the information but cross-refer to this section of the report. Our rating of safe improved. We rated it as good.
Since our last inspection, infection prevention and control had improved. Staff used equipment and control measures to protect patients, themselves and others from infection. They kept equipment and the premises visibly clean. All areas visited were visibly clean and tidy. Cleaning records were up-to-date and demonstrated that the departments were ...
The design, maintenance and use of facilities, premises and equipment kept people safe. Staff were trained to use them. Staff managed clinical waste well. Throughout the inspection, we found that ward areas and corridors were spacious and free from clutter. Fire exits were clear and fire extinguishers were available, if required. Since our last ins...
Staff completed and updated risk assessments for each patient and removed or minimised risks. Staff identified and quickly acted upon patients at risk of deterioration. The hospital had a strict admission criterion to ensure the service only admitted patients if staff could meet their needs. For example, the service did not accept acute cardiac pat...
The service had enough staff with the right qualifications, skills, training and experience to keep patients safe. Managers regularly reviewed and adjusted staffing levels and skill mix, and gave bank and agency staff a full induction. Staffing levels and skill mix were planned and reviewed so that patients received safe care and treatment. On Down...
The main service provided by BMI The Clementine Churchill Hospital was surgery. Where our findings for surgery also apply to medical care, we do not repeat the information but cross-refer to this section of the report. Our rating of effective stayed the same. We rated it as good.
The service provided care and treatment based on national guidance and best practice. Staff had access to policies and guidance through the hospital intranet and in paper format. The policies we saw were version controlled, ratified and included clear dates for review. Staff followed policies to plan and deliver high quality care, according to best...
Staff gave patients enough food and drink to meet their needs and improve their health. Staff recognised the importance of good nutrition and hydration as an essential part of patient care. Staff accurately completed patient fluid and nutrition charts. Staff used the malnutrition universal screening tool (MUST) to monitor patients at risk of malnut...
Staff assessed and monitored patients regularly to see if they were in pain and gave pain relief in a timely way. They supported those unable to communicate using suitable assessment tools and gave additional pain relief to ease pain. Staff assessed patients’ pain and gave pain relief in line with individual needs and best practice. Staff used a fa...
The service made sure staff were competent for their roles. Managers appraised work performance and held supervision meetings with staff to provide support and development. Staff were experienced, qualified and had the right skills and knowledge to meet the needs of patients. All new staff were required to attend a five-day hospital induction. The ...
Doctors, nurses and other healthcare professionals worked together as a team to benefit patients. They supported each other to provide good care. The medical service was delivered by a multidisciplinary team (MDT) of doctors, nurses, healthcare assistants, pharmacists, physiotherapists and occupational therapists. All members of the MDT were involv...
Staff gave patients practical support and advice to lead healthier lives. Staff supported medical patients to live healthier lives and manage their own health, care and wellbeing. Patients had access to information leaflets which promoted a healthier lifestyle. Leaflets included smoking cessation support, obesity and healthy eating. On Marlborough ...
Staff supported patients to make informed decisions about their care and treatment. They followed national guidance to gain patients’ consent. They knew how to support patients who lacked capacity to make their own decisions. Staff gained consent from patients for their care and treatment in line with legislation and guidance. We observed staff exp...
The main service provided by BMI The Clementine Churchill Hospital was surgery. Where our findings for surgery also apply to medical care, we do not repeat the information but cross-refer to this section of the report. Our rating of caring stayed the same. We rated it as good.
Staff treated patients with compassion and kindness, respected their privacy and dignity, and took account of their individual needs. At the time of our inspection, there were no medical patients on Downing Ward. We were therefore unable to observe any interactions between Downing Ward staff and medical patients. We were, however, able to observe c...
Staff provided emotional support to patients, families and carers to minimise their distress. Staff gave patients and those close to them help, emotional support and advice when they needed it. Downing ward displayed information about local support services available. Staff understood the emotional and social impact that a person’s care, treatment ...
Staff supported and involved patients, families and carers to understand their condition and make decisions about their care and treatment. Staff provided patients with relevant information, both verbal and written, so they could make informed decisions about their care and treatment. Staff talked with patients, families and carers in a way they co...
The main service provided by BMI The Clementine Churchill Hospital was surgery. Where our findings for surgery also apply to medical care, we do not repeat the information but cross-refer to this section of the report. Our rating of responsive stayed the same. We rated it as good.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
The table below shows the legal requirements that were not being met. The provider must send CQC a report that says what action they are going to take to meet these requirements.
Updated 18 November 2021. BMI The Clementine Churchill Hospital is operated by BMI Healthcare Limited. The hospital has 121 beds. Facilities include five operating theatres, an endoscopy suite, a minor procedures unit, six-bed level two and three critical care unit, outpatients and diagnostic imaging facilities.
BMI The Clementine Churchill Hospital provides services to adults and children from 16 years of age. The hospital has 141 beds with all rooms offering the privacy and comfort of en-suite facilities, including TV, Wi-Fi and telephone. The hospital has five theatres, an endoscopy suite, and a Level 3 Intensive Care unit.
The Clementine Churchill Hospital, offers private treatments and services for those who live in Harrow, as well as the surrounding areas. We offer a variety of private treatments, including private hip and knee surgery, ACL surgery, womens and mens health, as well as glaucoma and cataract surgery.
Sudbury Hill, Harrow, Middlesex, HA1 3RX. At the Clementine Churchill Hospital, we have a team of experienced consultant general physicians to offer medical care for a broad range of illnesses.
