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British Gas Business
Pay your business energy bill The easiest way to pay your bill is to set up to pay by Direct Debit or to pay online using your online account. Make a payment
- About British Gas Business
- Tariffs and Prices
- Login
- Extra Services and Products
- Review and Verdict
- How Can I Contact British Gas Business?
Owned byCentrica plc, British Gas is by far the largest of the Big Six energy suppliers in the UK, supplying energy to around 12 million homes. As a commercial energy provider, it creates tailor-made tariffsto suit your organisation, whether that’s a multinational corporation or a small, family-owned local business. As well as offering energy plans...
Business energy prices are not calculated the same way as domestic tariffs, as they are tailored to suit the size of the business and its energy consumption. Business electricity rates are generally cheaper than their domestic equivalent, though most business customers pay a higher rate of VAT - typically 20% instead of 5% for domestic customers. B...
Registering for your British Gas business energy online account is simple and comes with a host of benefits, from setting up paperless bills and statementsto submitting meter readings and arranging Direct Debit payments. The British Gas Business login portal can be accessed through either the desktop version on your computer or laptop, or as a mobi...
1. Smart meters: no more estimated bills
As part of its commitment to smart energy, British Gas Business will install smart meters for your business free of charge, whether you’re signing up for the first time or already a customer. Your new smart meter sends readings directly to the supplier, rather than billing you for an estimate of how much energy you’ve used. This way you’ll receive accurate bills and be able to keep an eye on your energy consumption. Appointments to upgrade to a British Gas Business smart meter can be made bet...
2. Commercial Energy Insight
Commercial Energy Insight is a wireless energy monitoring system from British Gas Business’ sister company, Centrica Business Solutions, to give a clearer picture of exactly how much energy you use- or waste - and see where you can cut down. Aimed at large businesses with multiple sites, Energy Insight uses wireless sensors attached to each device on site, sending a real-time energy breakdown to the cloud every 30 seconds, which you can view through the online portal on a computer, smartphone...
3. Hive Hub
Hive is another Centrica-owned brand, which produces smart products such as light bulbs, thermostats, smart plugs and motion sensors. As a British Gas Business customer, you can benefit from the Hive Hub, which connects all of your Hive products together so you can control your business wherever you are, using the dedicated app on your phone, tablet or laptop.
In summary
Perhaps surprisingly for one of the larger providers, and in contrast to its domestic arm, British Gas is rated highly by its business customers, with a large proportion of reviews giving it positive write ups on consumer websites such as Which and Trustpilot for its customer service, insurance packages and mobile apps. However, many were also disappointed by long waits for service and repairs, and at how expensive its services are compared to many other providers.
The verdict
One of the main reasons British Gas Business has such a high market share is because it is already the incumbent supplier when a business takes on a property. Although British Gas Business is the largest commercial supplier in the country, we would recommend you shop around with other providers, to see if you can find a better deal elsewhere. Speak to one of our energy experts on 020 3318 3633 or get a free personalised quoteand see how much you could save today.
British Gas Business, through its parent company Centrica, often scores highly at industry awards ceremonies for its customer service. If you’re looking to contact the provider, there are a myriad of phone numbers to take you directly to the right department, which we have outlined in the table below. You can also get in touch by email, social medi...
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People also ask
How do I access the British Gas Business login portal?
Does British Gas Business offer energy360?
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What is the British Gas Business feed-in tariff scheme?
