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We make it easy to submit a meter reading. Providing an up to date meter reading will ensure you’re receiving accurate bills and paying the right amount for your energy. You don't need to submit any readings if you have a Smart meter or Pay As You Go meter.
- My Account
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- Submit a Meter Reading
You can submit your opening meter reading online. You’ll...
- Login to Your Account
Keep on top of your energy account. Top up as a guest. Top...
- My Account
There are several ways to provide a meter reading to us: Online : If you have an online account, please login here and click ‘Meter readings’ then follow the instructions. If you don’t have an online account you can submit meter readings here by clicking ‘Not yet online’.
If British Gas fitted your Smart Gas meter: The screen will probably be off. Press the red button to wake it up. Once it says Credit On you can press the red button again. The screen will say Meter Index. That's your meter reading. * If you have a Smart gas meter fitted by another supplier, please see here for help. Electricity meters
- Submit meter readings for more accurate bills. - Book an annual boiler service* - Top up your smart pre-pay meter. - Get handy in-app notifications and reminders. - View and pay bills quickly and securely. - Stay on top of your spending with energy budgets. - Chat to an adviser for help. - Buy HomeCare cover to avoid unexpected repair bills.
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