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  1. Once you have been verified, we'll put you through to a member of our Phone Banking team who can access your account details and help you manage your money. You’ll need your Phone Banking number and PIN on hand to get started. Get set up in 3 easy steps: Call +202 35359191 or +202 25296969.

  2. Merchant support. If you want to apply for CIB Point of Sale (POS) or require assistance with your existing one, please call our dedicated number on +20 24565999 and one of our acquiring officers will reply, 24/7. Our officers will provide you with many services including: complaints and inquiries, manual authorization, and more!

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  4. stay in touch with your money. Control your bank accounts with a phone call 24 hours a day, 7 days a week by subscribing to Phone Banking that allows you to access your accounts either for balance inquiry or to execute transactions. Benefits: Convenience; Security; User Friendly; Features:Through your Phone Banking service you can easily:

  5. Yes, you have to register via the HSBC Voice ID Enrolment Hotline +202 35359191 or +202 25296969. You can call the Enrolment Hotline at any time to register. Alternatively, phone banking customer service officers will also be able to transfer you to the Enrolment Hotline to perform registration. Back to top.

  6. Phone Banking. Bank securely and privately just like at the branch. Call us from anywhere around the world, at anytime, 7 days a week on 19666 in Egypt, or +20219666 if overseas. Learn more.

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