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      • If Norton still doesn’t work, you can try deleting old root certificates for Secure VPN. Follow these steps: Press the Windows + R keys to open the Run dialog box. Enter certlm.msc and press Enter. Open the Personal folder on the left, and click Certificates. Look for certificates that were issued by SurfEasy.
  1. Jun 16, 2023 · If it did not block your Norton logins before you have been lucky. On PC's, ad blockers usually interfere with Norton web site functions such as signing in and web page redirects. You should be able to turn off the ad blocker functions for Norton pages.

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      Windows. Connect to the "Auto-select" region. ›. Uninstall...

  2. Jun 15, 2023 · Reasons vary as to why an SSL certificate can't be verified. The certificate might be missing altogether, expired, or set up incorrectly, which means the site is unable to properly protect your data. No matter the cause of the SSL fluke, the owner of the website must fix it.

  3. May 18, 2023 · I installed NPW and when I went to sign in, I keep getting "Cannot verify the server certificate" at the login screen and it shuts down. I spent an hour with a rep last night but he was not able to help.

  4. Jan 6, 2024 · I searched the forums and I found this post, and by extension, the Norton Support post, and I followed the instructions: Secure VPN no longer Connecting (Windows 10) | Norton Community & Message: "Connection Error: Secure VPN has experienced a connection failure. Please try again later."

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