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  1. Payment Methods. Check, cash and credit card payments at the Utility Office, 220 S. 1st St. Check in the mail or the yellow drop box in the northeast parking lot at the intersection of Dallas and 1st Streets. Credit card by automated phone system (918-259-8409), or speak with an operator (Monday-Friday, 8 a.m. to 5 p.m.)

  2. The City of Broken Arrow has adopted a new policy for the Utilities Department regarding the opening of utility accounts. As required by Federal regulations and to better protect the City and its citizens from identity theft, we will now require a signed contract along with some form of physical ID be shown before we open an account and turn on ...

  3. City announces new Utilities Director. The City of Broken Arrow has promoted Timothy Robins to Director of Utilities.

  4. Sewer Rates. Residential sewer user charge is computed based on a three month average of monthly metered volume of water used by that customer during December, January, and February (billed in January, February, and March). New accounts are based on a standard 9,100 gallons or the actual water consumption each month.

  5. Access your Broken Arrow municipal account online. Register or login to pay bills, view statements, and more.

  6. — The City of Broken Arrow is switching to Paymentus for their utility billing and online payment system. The city expects it to be available by Monday, June 27, 2022. Customers will be...

  7. Jul 1, 2022 · BROKEN ARROW, Okla. — The city of Broken Arrow implemented a new utility billing and online payment system for residents. According to an announcement on Facebook, the city said this...

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