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1. ncdoj.gov › protecting-consumers › energy-andBilling & Service Problems Reporting at NC Department of Justice

   ncdoj.gov › protecting-consumers › energy-and

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   4326 Mail Service Center. Raleigh, North Carolina. 27699-4300 (919) 733-9277 or. Toll-Free at (866) 380-9816. consumer.services@psncuc.nc.gov. File a formal complaint. If you aren’t satisfied with the settlement proposed by the utility, you can file a formal written complaint with the Utilities Commission.

2. www.ncuc.gov › Consumer › complaintNCUC: Formal Complaints

   www.ncuc.gov › Consumer › complaint

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   Contact Information. 430 North Salisbury Street Dobbs Building 5th Floor Raleigh, NC 27603-5918. Mailing Address: 4325 Mail Service Center Raleigh, NC 27699-4300

3. People also ask

   How do I complain about a utility company in North Carolina?

   • Contact the Utilities Commission. If you aren’t satisfied with the response from your utility company, you can take your complaint to the North Carolina Utilities Commission. They can often keep the utility company from stopping your service while the complaint is investigated. Contact the Commission’s Public Staff at: Consumer Services Division

   Billing & Service Problems Reporting at NC Department of Justice

   ncdoj.gov/protecting-consumers/energy-and-utilities/billing-and-service-problems/

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   How do I file a complaint with a regulated public utility?

   • If you are unable to resolve your complaint with a regulated public utility after speaking with the utility and the Consumer Services Division of the Public Staff, you may file a formal complaint with the North Carolina Utilities Commission. Residential customers may file formal complaints without an attorney if they so choose.

   NCUC: Formal Complaints

   www.ncuc.gov/Consumer/complaint.html

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   What happens if a utility refuses to respond to a complaint?

   • The Commission will send the utility’s answer to you, and ask whether the utility’s response resolves your complaint. You will have no less than 10 days to respond. If the Commission does not have enough information to resolve the complaint, it may schedule the matter for hearing.

   NCUC: Formal Complaints

   www.ncuc.gov/Consumer/complaint.html

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   How do I appeal a utility bill in North Carolina?

   • Appeals of this decision must be filed in the North Carolina Court of Appeals. If you get services from a municipal utility, contact your city manager’s office. Generally, town and county utility systems have broad authority under North Carolina law to establish rates, collections practices and service.

   Billing & Service Problems Reporting at NC Department of Justice

   ncdoj.gov/protecting-consumers/energy-and-utilities/billing-and-service-problems/

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4. publicstaff.nc.gov › ncuc-public-staff-complaint-formNCUC Public Staff Complaint Form | NC Public Staff

   publicstaff.nc.gov › ncuc-public-staff-complaint-form

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   Complaints about broadband, internet providers, bundled package plans, cable or satellite television providers, wireless phone providers, or propane providers can be addressed to the NC Attorney General's Office by dialing 1-877-5-NO-SCAM ( 1-877-566-7226) or 919-716-6000 . You can also email your complaint to the NC Attorney General's office ...

5. www.ncuc.gov › indexNorth Carolina Utilities Commission

   www.ncuc.gov › index

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   1 day ago · Commission Approves Multiyear Rate Plan for Duke Energy Progress and Duke Energy Carolinas. 472 Area Code to Overlay the Existing 910 Area Code. Additional Information on Low-Income Bill Assistance Programs for Energy and Water Customers. Commission Approves Revised Duke Energy Net Metering Tariffs.

6. www.newtonnc.gov › departments › financeeUtilities - Newton, North Carolina

   www.newtonnc.gov › departments › finance

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   The City of Newton is pleased to offer eUtilities. For your convenience with eUtilities you can: View your account transactions including current balance and due date. View your current and historical bills. View your energy and water consumption data. Currently online Bill Pay is here . We are working toward merging eUtilities and Online Bill Pay.

7. www.ncuc.gov › Consumer › faqNCUC: FAQ - North Carolina Utilities Commission

   www.ncuc.gov › Consumer › faq

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   The Public Staff has about 80 employees including accountants and engineers, who investigate utility requests and audit utility records. The Public Staff provides expert witness testimony before the Commission. The Attorney General of North Carolina sometimes participates in proceedings before the Commission as well.

8. governor.nc.gov › consumer-complaintsConsumer Complaints | NC Gov. Cooper

   governor.nc.gov › consumer-complaints

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   For utility related issues, including consumer complaints and rate information, contact the North Carolina Utilities Commission online or call (866)-380-9816.