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Coinbase offers live phone and messaging support for retail customers in the US, UK, Ireland, Germany, and Japan. Learn how to access these new support options and how they enhance the Coinbase One support experience.
Coinbase is a secure online platform for buying, selling, transferring, and storing digital currency.
Sep 22, 2021 · Coinbase will launch 24/7 phone support and other enhancements to customer support by end of year, such as live messaging, in-product support, and faster response times. The blog post does not mention the phone number for Coinbase customer service, but you can sign up for a Coinbase account and contact them online or via messaging.
- Overview
- How to Contact Coinbase
- What if I’m locked out of my Coinbase account?
- What if my account has been compromised?
What if I can’t log in?
What if my account has been compromised?
Coinbase is one of the most popular cryptocurrency trading platforms in the world. While it’s super easy to use, you may still need to contact the company with questions or problems with your accounts, login issues, and more. This article explains how to get in touch with Coinbase’s support team. We’ll provide a few different options for different scenarios, from general questions to trouble accessing your account. We’ll also explain what to do if you can’t log in or suspect your account has been hacked. Read on to find out how to contact Coinbase to get the help you need.
Call 1-888-908-7930 to speak to the Coinbase help desk, or email them using the
Use the Live Chat feature on the
or mobile app 24/7, year-round.
Call 1-888-908-7930 to contact Coinbase Support by phone.
Listen to the options from the phone menu and select the option that applies to you. You’ll be connected to a live agent.
Depending on your reason for calling, you may be asked to verify that you are the owner of your Coinbase account. For instance, you may receive a one-time security code at the email associated with your account.
Coinbase Support is available in the United States 24/7, and to any international callers who call the US toll-free number.
UK customers can call +44 808 168 4635 from 8:00 AM - 9:00 PM GMT.
Customers in Ireland can call +1 800 200 355 from 8:00 AM - 9:00 PM GMT.
to get help accessing your account.
Select “I need help signing into my account” from the first drop-down menu, then select an appropriate option from the second drop-down menu. Then choose an option from the third drop-down menu to access the contact form.
Provide the email address associated with your Coinbase account. This will help Coinbase Support verify that you are the owner of the account.
Include a short subject to describe the problem. For example, “My 2-factor authentication is not working” or “I can’t reset my password.”
Use the “Message” box to provide a more detailed explanation of the problem. For example, you could explain that you lost the device you used for 2-factor authentication, or that you typed your password incorrectly several times and have been locked out of your account.
When finished, click “Send Verification email.” You’ll receive an email asking you to verify your customer support inquiry.
If you can log in, lock your Coinbase account to protect your funds.
page on your browser and select the “Security” tab. Scroll to “See something unusual?” and select “Lock your account.” For the Coinbase App, go to “Profile & Settings,” scroll to “Security,” and select “Lock my account.” In either case, an “Are you sure?” warning will appear. Select “Yes, lock my account.”
Locking your account temporarily blocks anyone from accessing it, and prevents cash and cryptocurrency withdrawals.
Reset your Coinbase password. Go to the
, select “Forgot Password?” and enter your email address. Click the password reset link on the email you receive from Coinbase, then follow the on-screen prompts to create a new password.
If you don’t have access to your Coinbase account, skip to the next step.
Mar 13, 2024 · Toll-free phone number: Local phone number : Hours of operation: USA/Canada: English +1 (888) 908-7930 +1 (844) 613-1499: 24/7: UK: English +44 808 168 4635 +44 151 308 1768: 24/7: Ireland: English +1 800 200 355 +353 1 529 5132: 24/7: Germany German +49 800 0010726 +49 221 68943973: 9 AM – 6 PM CET (GMT+1), daily: Spain/EU: English +34 900 ...
May 14, 2018 · The web page warns customers about phone scams that try to steal their digital currency or personal information. It provides tips on how to identify and avoid such scams, such as avoiding numbers posted online, refusing remote access, and reporting theft. The only phone number for Coinbase Support is 1 (888) 908–7930.
