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1. Dictionary

   Cus·tom·er serv·ice

   noun

   • 1. the assistance and advice provided by a company to those people who buy or use its products or services.

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   Powered by Oxford Languages

2. www.forbes.com › advisor › businessWhat Is Customer Service? Definition & Best Practices - Forbes

   www.forbes.com › advisor › business

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   Jul 7, 2023 · Customer service refers to support and assistance given before, during and after customers purchase a product or service. It includes a wide range of activities such as:...

3. www.investopedia.com › terms › cWhat Is Customer Service, and What Makes It Excellent?

   www.investopedia.com › terms › c

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   Feb 21, 2024 · Customer service is the support, assistance, and advice provided by a company to its customers both before and after they buy or use its products or...

4. www.coursera.org › articles › customer-serviceGood Customer Service: Definition, Examples, and Tips

   www.coursera.org › articles › customer-service

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   Nov 29, 2023 · What is customer service? Customer service is a team that helps customers solve problems they encounter with a business's products or services. As a customer service representative, you may help a customer before or after they complete a purchase. Some duties may include: Asking and answering a customer’s questions

5. blog.hubspot.com › service › customer-serviceWhat Is Customer Service? The Ultimate Guide - HubSpot Blog

   blog.hubspot.com › service › customer-service

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   Sep 22, 2023 · Simply put, customer service is helping customers solve problems, teaching them how to use products, and answering questions. The definition is in the name of the concept — customer service is about serving the needs of customers.

6. www.zendesk.com › blog › customer-service-skillsWhat is customer service? - Zendesk

   www.zendesk.com › blog › customer-service-skills

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   Mar 5, 2024 · Customer service definition. Customer service is the support you offer your customers, from the moment they first contact your business to the months and years afterward. Providing good customer service means being a reliable partner to your customers, going beyond helping them troubleshoot, use, and make informed decisions about your product.