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- DictionaryCus·tom·er serv·ice
noun
- 1. the assistance and advice provided by a company to those people who buy or use its products or services.
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Sep 22, 2023 · Simply put, customer service is helping customers solve problems, teaching them how to use products, and answering questions. The definition is in the name of the concept — customer service is about serving the needs of customers.
CUSTOMER SERVICE definition: 1. the part of an organization that answers customers' questions, exchanges goods that are not…. Learn more.
The definition of customer service is evolving. Here’s what every service leader needs to know. Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy, enjoyable experience with your brand.
6 days ago · Customer service is the support you offer customers throughout a business relationship. Learn why it’s important and assess your own customer service aptitude. By Teresa Anania, Staff writer. Last updated March 5, 2024. Download score card. Customer service definition.
Mar 7, 2024 · Customer service is a set of actions a company takes to help customers. Usually, it involves talking or writing with customers. Customer service representatives assist customers over the phone, email, or in person. The aim of customer service is to increase customer satisfaction and loyalty.
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
the part of an organization that answers customers ' questions, exchanges goods that are not satisfactory, etc. the fact of treating customers in a polite and helpful way, which is considered an important part of running a good business: They're a huge company, known for their terrible customer service. SMART Vocabulary: related words and phrases.
