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  1. Nov 10, 2022 · DFAS Contacts. For individual pay questions, please contact our customer care center at 1-888-DFAS411 (1-888-332-7411). The contacts below cannot answer individual pay questions or provide income verification. For Civilian Pay questions, please contact your Customer Service Representative (CSR).

    • CivilianEmployees

      Address your questions to the Military Finance Centers...

    • DFAS Hotline

      Fax: 216-367-0343. Phone: Toll Free: 1-800-330-8720;...

  2. Dec 20, 2019 · Following are changes to Customer Care Center hours of operation for November 2019 through January 2020. All centers will to open during normal operating hours for dates (Monday through Friday) not listed. Date. Exceptions to normal operating hours. 12/20/2019. Rome CCC 7:30-4:00. Rome CCC Closed 11:15-1:15. Debt & Claims 7:30-11:30.

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  4. 6 days ago · Fax Please include your full name, daytime phone number, social security number and signature on all written correspondence. Retired Pay: 800-469-6559 Annuitant/Survivor Pay: 800-982-8459 Claims for non-receipt of payment: 216-204-9423

  5. Jan 10, 2018 · Toll Free: 877-622-5930. See our Fax Instructions page for instructions before faxing documents to DFAS Garnishment Law Directorate. Phone. 888-DFAS411 (332-7411) 8 a.m. to 5 p.m. Eastern Time, Monday through Friday.

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