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  1. Illinois Department of Human Services will never call or text you to ask for your personal information, Link card number or PIN. Only use the number on the back of your Link card 1-800-678-LINK (5465), Illinois Link Card Website (ebtEDGE.com) or the ebtEDGE app to access your Link account.

  2. Use Manage My Case to access your benefits, check your redetermination due date, and verify your mailing address. If you're due, renew online right away. Forgot your account details? Create a new ABE User Id and Password and link your new account to your case by proving your identity.

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  4. Use My Illinois Link Card. Farmers Markets that Accept the Illinois Link Card. Link Card Use at Automated Teller Machines (ATMs)

  5. You can call (800) 678-LINK or go to the Manage My Illinois LINK Account website to: Check your benefits balance, Select a PIN, See your card use history, Report a lost, stolen, or damaged LINK card, or. Request a replacement card. Last full review by a subject matter expert. July 17, 2023. Last revised by staff. August 09, 2023.

  6. To manage your account online, the cardholder will need to enter the last four digits of their Social Security number, date of birth and card number. Call 1-800-678-LINK (5465) to manage...

  7. In Illinois, SNAP benefits are provided on a Link card that looks and works like a debit card. SNAP benefits help you and your family afford the healthy food you need to thrive. Need Assistance With Getting SNAP Food Benefits? We’re here to help. Our team will answer your questions and walk you through the process for receiving SNAP food benefits.

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