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  1. You can find your account number in MyAccount and on your EDF bills, email and letters. It's quick and easy to change your details. Go to About Me in MyAccount to change things like your:

  2. Jun 29, 2022 · The 'bot' said three to five days. After 9 days, I phoned to ask where my money is and was told, 'no it's 7-14 working days'. How long does it take for a manager to read an email, check an account and then authorise payment. Answer if you are EDF and there is an unexpected bank holiday, up to 19 days.

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  4. Let us know once you've arranged the transfer, email RemittanceAdvices@edfenergy.com quoting your EDF account number, payment value and invoice number so that your payment can be allocated correctly. Please remember that BACS payments take three to four working days to clear into our bank account.

  5. You can manage your energy account on the go 24/7 by downloading our app – you can even use your MyAccount login and password to get straight in. The app allows you to do things like: Make a payment; Check your account balance, bills, payment history and tariff information

  6. You will need to provide evidence of your new bank details in the form of copy of Bank statement or copy of a void cheque. This can either be scanned and emailed back to us at feedintariffs@edfenergy.com or posted to Freepost EDF, Customer Correspondence

  7. Aug 3, 2022 · You may be asked to enter a log-in code if you’re trying to access your EDF Energy account from a new device. EDF Energy will send a code to your email address. Leave the EDF login page open and, in a new browser tab, check your email account, including your spam or junk mail folders.

  8. Bank transfer Pay us from your bank account, using your EDF account number (A-[XX-XX-XX]) as the payment reference. Here are our bank details: account number 24615727; sort code 40-05-30. Card, cash or cheque Pay by card or cash at your local PayPoint or Payzone retailer, or Post Office®. Pay by cheque at a Post Office only, making your cheque ...

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