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  1. Check the greeting. Generic greetings such as 'Dear Customer' or ' Dear <@ your email address> ' are a strong indication of phishing attempts. However, be aware that specific greetings don’t mean the email is safe. Attackers can find out your name or other personal information in order to create a more convincing lure, known as spear phishing.

  2. Mar 6, 2024 · 3. MetaMask email scam. A scam email impersonating MetaMask. Interest in an email supposedly from cryptocurrency wallet MetaMask also spiked in recent days, according to Google Trends data. The email, titled ‘Immediate Action Required: Suspension Alert', tells you that you need to ‘update your wallet’ to comply with ‘global regulations’.

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  4. Watch out for scamEDF’ emails. People are being warned to be wary of scam emails purporting to be from energy company EDF. This follows the loss of thousands of pounds by a British couple who were taken in by the fraud. The couple, who do not wish to be named, have a holiday home in the Languedoc, in France.

  5. Jun 23, 2022 · It's tempting to think you wouldn't fall victim to a scam. But with energy prices rising, and a slew of government initiatives and advice from firms, it's easy to get confused. Scammers can be very convincing and, to make matters worse, we've found that energy firms can send emails that occasionally look like scams.

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  6. Jan 27, 2020 · A common warning sign for an EDF scam is if you receive a text, email, or letter asking you to call an unfamiliar number that starts with 08, which will often be a paying number that charges a high rate. Text scams may ask you to call or text a 5 digit number, which could also charge high rates to call.

  7. The team are available Monday to Friday 8 am - 6 pm. Calls to UK-wide numbers are included in any inclusive call plan you may have. If you don't have an inclusive call plan, calls are charged at a national rate. Please check with your service provider if you're unsure. Home. Making a complaint. Our customer service team can help put things right.

  8. How we will support you with your energy bill payments. The first and most important thing to do is call our debt helpline on 0333 009 6992 to tell us you can't pay your energy bills. The sooner you talk to us, the quicker we can help. Our team are there Monday to Friday: 8 am-6 pm and can ensure you get the right support for your needs and ...