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Speak to one of our energy specialists by calling 0333 200 5100. (2) Direct Debit and Cash/Cheque Customers. Speak to one of our energy specialists by calling 0333 006 99 50. (4) We try to answer the phone in under two minutes but call waits can vary.
- Making a complaint | Help and advice for home customers | EDF
Are you having problems with your bills or meter, or...
- Help Centre | Energy Support & FAQs | EDF
A smart meter can help you save. We're here to help you...
- Making a complaint | Help and advice for home customers | EDF
- Give A Meter Reading
- Why Is My EDF Smart Meter Not working?
- Get A New Top-Up Key/Card
- Paying Bills and Topping Up
- Moving Into A New House
- Report A Power Cut Or Gas Leak
- How to Download The EDF App
- I Want to Make A Complaint
- Apply For The Warm Home Discount
- Talk About Something Else…
There are 4 different ways to give your meter reading to EDF: 1. Through the EDF app 2. Through your online account 3. Calling 0333 200 5108 4. Have your smart meter send the reading automatically You’ll have to give your meter readings regularly, but how regularly depends on your payment method. If you’re not sure what your payment method is, you ...
Unfortunately, smart meter problems are all too common. If something’s gone wrong with your EDF smart meter, you’ll want it fixed as soon as possible. Most of the time it’s an easy fix, however, you might need to get an EDF Energy engineer out to help. If the problem is with your in-home display, the first thing you should do is check the batteries...
If you’ve lost or damaged your electricity key or gas card, don’t worry – it’s easy enough to get a new one. Your first replacement key or card is free, but any replacements after that will cost you £7. All you have to do is fill out the form online. However, this can take up to 5 working days so, if you need one sooner, you can call EDF on 0333 20...
Like most providers, EDF has all kinds of different tariffs to choose from, each with different payment methods to choose from. If you’re on a direct debit, you don’t have to worry so much about it as it’s taken out automatically. But how can you make payments otherwise? If you want to pay by debit or credit card, you can log in to MyAccount or cal...
When you’re moving house, you have so many different things to worry about – don’t let your energy provider take up too much time. We’ve got everything you need to know about switching or moving providers into your new home. If you’re already an EDF customer, you can let EDF know you’re moving through your MyAccount. You’ll have to do this no more ...
If you’ve had a power cut, you can call the Distribution Network Operators on 105. Different areas across the country will have different Distribution Network Operators, however, the number is always the same. If you suspect a gas leak, you can call the National Gas Emergency Helpline on 0800 111 999. If you think your leak might be carbon monoxide...
With the EDF app, you can get reminders for appointments and upcoming meter readings. You can send the meter readings manually, or you can even take a photo of your meter and submit it that way. You can check, change, and manage your account 24/7 from your phone. Find out more about your tariffs and energy usage all in one place so you’re always in...
If for any reason, you might want to complain about something to EDF, there are a few different ways you can get in contact: 1. Call: 0333 200 5101 2. Email: complaintresolution@edfenergy.com 3. Text: 07481341928 4. WhatsApp: 07480802942 5. he EDF live chat.
The Warm Home Discount is a government-led scheme which gives people £140 to put towards their energy bill over the winter. It’s designed to help low-income families and other vulnerable people afford to pay for the increased energy use and end fuel poverty. Not all providers offer the scheme, but EDF is one of the many who do. Each provider has di...
For general questions, you can use the methods below to contact EDF Energy. The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author. We always strive to provide the most up to date, correct and informative information in all of our webpages, but from time to time, you may spot an error or som...
People also ask
How do I contact EDF Energy?
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How do I join EDF Energy?
How do I contact EDF Energy via WhatsApp?
Aug 3, 2022 · For more information on these forms of assistance, call the relevant EDF Energy contact number listed below. The EDF Energy Customer Support Fund contact number is 01733 421 021 and you will need to choose option 2. This EDF contact number is open Monday to Friday from 8 a.m. to 6 p.m. and Saturdays from 8 a.m. to 2 p.m.
You can pay for your electricity and gas from abroad and your payments need to be made to EDF Energy Ltd and only be in pounds sterling. Your contact energy account number must be quoted as a reference. You can find your account number on your latest bill; it starts with the numbers '67'. Our bank details are: HSBC Bank plc 60 Queen Victoria Street
Aug 3, 2022 · You can also use the EDF Energy WhatsApp number to get in touch with EDF via messaging. Use the EDF Energy WhatsApp number on 0748 080 2942 to start talking. Alternatively, you can scan the QR code. The EDF Energy WhatsApp is available on Monday to Friday from 7am-11pm and 8am-8pm on weekends. EDF Energy Contact for Complaints
