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Dec 20, 2022 · I want to make a complaint. If for any reason, you might want to complain about something to EDF, there are a few different ways you can get in contact: Call: 0333 200 5101. Email: complaintresolution@edfenergy.com. Text: 07481341928. WhatsApp: 07480802942. he EDF live chat.
Whatsapp support operating hours: Monday to Friday 7am – 11pm; weekends 8am – 8pm. Whatsapp wait time: 6 hours on average. If you wish to access the EDF energy live chat website, click on the image below and look for the “chat” option at the middle of the page. Alternatively, if the chat is not available, you can use the EDF Email ...
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Nov 30, 2023 · 0333 008 7000. Or use live chat on EDF website. Lost or Damaged Electricity Key or Gas Card. 0333 200 5110. Alternative is using EDF live chat service. Paying Bills/Topping Up. 0333 200 5108. Options for debit/credit card payments. These numbers cater to a range of needs, from general inquiries and meter readings to specific concerns like ...
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Aug 3, 2022 · You can ring the EDF Customer Service Team on 0333 200 5100. This line is open Monday to Friday from 8 a.m. to 6 p.m. and Saturdays from 8 a.m. to 2 p.m. You can also contact the EDF Energy Complaints Team via WhatsApp on 07480 802 942 or by sending a text message to 07481 341 928.
Mar 4, 2022 · In terms of account management, many of the EDF Energy reviews on Trustpilot show that customers make good use of the online live chat feature, online account, called MyAccount and the EDF Energy mobile app to manage their energy account, billing, and tariff. Best website and service easy to use, all staff very helpful.
Aug 3, 2022 · EDF Energy Trustpilot reviews are generally positive with 79% of 29,355 reviews rating EDF as either ‘Excellent’ or ‘Good’. This is compared to around 17% of customers who rated EDF as ‘Poor’. Overall, EDF Energy is rated 4.1/5. We discuss the customer reviews more in depth on our EDF Energy reviews page.
