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  1. EDF live chat is open for the following hours: 24 hours a day – 7 days a week The webchat facility is open to all customers and will answer questions on any query, including, tariffs, moving home, switching to or leaving the company, accounts, and bill payments.

  2. Starting a Live Chat conversation is simple. If your query is business related just click on 'chat now' they'll be happy to help. Why use Live Chat? Help when signing up. Making general enquiries. It's quick to get in touch. 24/7 Customer Service. Other ways to contact us or visit our FAQs

  3. Got a question? We've created answers to help you find out what you need to know. Choose from the categories or simply type your question into the search bar.

  4. › reviews › energy-companiesEDF Energy Review - Which?

    EDF Energy in the news EDF Energy in 2021. September: Utility Point's 220,000 customers were transferred to EDF Energy after the smaller supplier stopped trading. March: EDF Energy is paying around 70,000 of its customers a total of over £500,000 after overcharging them when they switched supplier or tariff between 2013 and 2020. It was one of ...

  5. Aug 20, 2021 · If you’re still having issues, you can call EDF Energy on 0333 008 7000 or through their live chat on the website. Get a new top-up key/card If you’ve lost or damaged your electricity key or gas card, don’t worry – it’s easy enough to get a new one.

  6. EDF Energy business customers can also use the live chat service to speak with a representative about their business energy plan 24-hours a day. You can use the live chat to discuss things such as: You can use the live chat to discuss things such as:

  7. ‎Managing your energy is simple with our EDF app. • Register for or log into your online account • Use Face ID or Touch ID to log in quickly and securely • Switch easily between your accounts or properties • Check your account balance, payment and tariff details • View your bills and payments histor…

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