To read an electric dial meter correctly: Read the dials from left to right If the pointer is between the two numbers, always take the lower number If the pointer is directly over a number, write down that one If the pointer falls between 9 and 0, write down 9 and reduce the reading you've already taken for the dial on it's left by one.
To help make it straightforward and easy, we’ve created a useful guide on how to read your business meters. Guide to read your meter Login to MyAccount 24/7 control of your business energy account online with Myaccount View bills Submit reads Pay balances (securely) Submit meter reads Change/Renew Tariff (s) Add another fuel
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Help with damaged or faulty meters. Help with meter readings. Help with prepayment or PAYG meter problems. Excellent news! We're glad we could help. Leave feedback Log into MyAccount Help Centre home. Looks like you need some more help. Get in touch. Contact Us Give feedback Help Centre home.
MyAccount lets you manage your energy 24/7 online, on the app, on the go! It's super easy and quick to set up. Set up for home Set up for business Give a meter reading It's easiest to give your readings in MyAccount. If you can't set up your MyAccount yet, you can still submit a reading online.
Your smart meter works with the in-home display to help you keep an eye on your energy use and costs. Find out how to read your smart meter and understand the meter readings. How to read and use your credit smart meter You have a credit smart meter if you pay for your energy after you’ve used it. Chameleon 3 in-home display View the user guide
- How do I reset my smart meter in-home display?You can reset your in-home display if you have connection issues or if it stops updating. Check your in-home display user guide which explains how...
- Why is my smart meter not connecting?Move the display closer to the meter if you have a weak signal, or you see the 'connecting to smart meter' message. The more bars you can see in th...
- Can I unplug my in-home display?We recommend that you always leave your in-home display plugged in to the electricity mains and fully charged. The built-in battery can last for up...
- Where is the best place to keep my in-home display?Leave your in-home display where you can see it, such as the kitchen or living room. This way you can keep an eye on how much energy you're using....
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