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The dials on your meter turn in different directions, but the pointer always moves from 0 to 9 (then starts again at 0) Read the dials from left to right – but ignore the last dial. Write down the number shown by the pointer on each dial: If the pointer is between two numbers, write down the lower number – except when it sits between 9 and 0.
We'll ask you for your meter reading twice a year – just before your next Direct Debit review. You'll get a bill just after you submit this reading. My Direct Debit overview. Did you get an estimated bill? Send us a meter reading just after getting your estimated bill, and we'll cancel it. We'll then send you a new bill based on your meter ...
It is best to only send a meter reading when we ask for one or if your prices are changing. You also don't need to if you have a smart meter that sends readings for you. Find out if your smart meter is sending us readings. Give a meter reading What happens after I give my meter reading? Here's what happens if you give us a meter reading:
Every dial on every meter revolves from 0-1 and on through to 9 before continuing to 0 again. To read correctly: Read the dials from left to right. If the pointer is between the two numbers, always take the lower number. If the pointer is directly over a number, write down that one. If the pointer falls between 9 and 0, write down 9 and reduce ...
While we upgrade SMETS1 meters, you’ll need to provide meter readings to get an accurate bill based on your energy use, rather than our estimate. If we have any problems upgrading your meter, we’ll be in touch to let you know. We’ll also contact you if we need to visit your property to carry out the upgrade.
We're moving your meter. Our standard cost to move a meter is £80; but there may be additional costs depending on the work involved. You'll need to pay this before we can confirm your appointment. Your local network operator is moving your meter. The operator will give you a quote for the work.
As part of Ofgem guidance and your Statement of Terms, we're required to verify the meter reading on your generation meter every two years. We will need to obtain a meter reading and verify the meter serial number. The verification result will also be shared with Ofgem.
