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  1. How do I get EDF supply energy in my new home? If you're an existing customer, you can move your energy supply by logging into MyAccoun t. If you're new to us, please call us on 0333 200 5100 (3) and we'll find the best tariff for your new home.

  2. If you’d like some help choosing the right electricity and gas tariff, please give us a call. One of our friendly advisors will be happy to help you find the best energy tariff for your needs. Call our switching team 0333 009 7023 5 Open Mon-Fri 8am-8pm; Sat 8am-2pm.

  3. The zero-carbon electricity purchased is supplied to the National Grid. Customers receive electricity via the National Grid, not directly from zero-carbon generators. The below table summarises zero-carbon generation by company demonstrating EDF generating 32.4%.

  4. If you’ve not yet registered for MyAccount, it only takes a couple of minutes - you’ll need your EDF Energy account number handy. Once you’ve registered you can: Look at and pay your bills; Send us meter readings; Change your Direct Debits; Update your details e.g. if you change your phone number

  5. Sep 02, 2021 · EDF price rise in 2021. EDF energy tariffs are subject to Ofgem's energy price cap, just like the majority of energy suppliers operating in the UK.The price cap sets the maximum rate suppliers can ...

  6. Aug 20, 2021 · If you’re still having issues, you can call EDF Energy on 0333 008 7000 or through their live chat on the website. Get a new top-up key/card. If you’ve lost or damaged your electricity key or gas card, don’t worry – it’s easy enough to get a new one.

  7. Jan 18, 2022 · If a family or friend who was an EDF customer has passed away, you can call the EDF Energy Bereavement Support Team for help and support in sorting out their energy account. The dedicated EDF Energy contact number is 0808 101 4115 and are available Monday to Friday from 8 a.m. to 6 p.m. and Saturdays from 8 a.m. to 2 p.m.

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