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  1. Check your account balance, bills, payment history and tariff information; See how much energy you use around the home and get personalised energy-saving tips in Energy Hub (smart meters only) Get updates and reminders; Switch between different energy accounts or properties; Get help fast — check our FAQs, or send us a WhatsApp or SMS message

  2. Manage your energy on the go with our mobile app. Make payments, receive notifications, send meter readings and much more - all in one place. Sending us regular reads will ensure you only pay for the energy you use. We accept different various methods to pay your business bill.

  3. Gas and electricity tariffs - A range of fixed and variable tariffs to suit your business needs. Protection from price rises - Fix you contract for between one and four years and avoid price rises. 24/7 account management service - MyAccount and our app let you easily manage your energy when it suits you. A discount off every bill(1) - save 7% ...

  4. The team are available Monday to Friday 8 am - 6 pm. Calls to UK-wide numbers are included in any inclusive call plan you may have. If you don't have an inclusive call plan, calls are charged at a national rate. Please check with your service provider if you're unsure. Home. Making a complaint. Our customer service team can help put things right.

  5. www.edfenergy.com › help-support › faqWhat is MyAccount? | EDF

    What is MyAccount? We can give you the answer for your type of account, once we know what your account number starts with. You can find your account number in MyAccount, and on your EDF bills, emails and letters. All customers. A.

  6. Oct 26, 2018 · Tell all the utility companies that supply your new property that you're the new tenant - even if you're the owner-occupier. This is the term they'll use when updating the account. If you're an existing EDF customer and are staying with us after your move, you can tell us you're moving via MyAccount , and we'll set up your energy in your new home.

  7. Yes, businesses which use small amounts of energy are classed as “de minimis”. You'll fall under domestic use, even when the supply is to a business customer. This means that they will automatically be subject to VAT at 5% and will be excluded from CCL (no requirement to produce a certificate).

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