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What does error code 80090016 mean?
How to fix Outlook Exchange error 80090016?
What is error code 80090016 after a system board replacement?
Something went wrong. Your computer's Trusted Platform Module has malfunctioned. If this error persists, contact your system administrator with the error code 80090016. More information: https://www.microsoft.com/wamerrors. Additional problem information. Error code: 80090016. Correlation ID: 04fbeb34-xxxx-xxxx-xxxx-bd05f1793520.
- Issue with TPM and Error Code 80090016 - Microsoft Community
1. First please make sure you have signed out the office 365...
- Error code 80090016 Trusted Platform Module has malfunctioned.
You can open Outlook, and temporarily remove the account and...
- Issue with TPM and Error Code 80090016 - Microsoft Community
Feb 6, 2024 · You may receive an Outlook error that is labeled 80090016 after a system board replacement. The error verbiage is "Your computer's Trusted Platform Module has malfunctioned. If this error persists, contact your system administrator with error code 80090016" ( Figure 1 ).
- Reset Microsoft 365 Activation State
- Disable Your Antivirus Software
- Clear The TPM Keys in Windows
- Remove Your Microsoft Office Credentials
- Turn on Memory Integrity
- Update Your Computer’S Trusted Platform Module Drivers
- Uninstall and Reinstall TPM Drivers
- Disable Modern Authentication Protocols
- Take Ownership of NGC Folder
- Delete Brokerplugin and Cloudexperiencehost Account Data
It’s best to begin by using Microsoft’s Support and Recovery Assistant to reset the current Office 365 activation state. That allows you to re-activate your Office apps with a fresh slate. 1. Download the Support and Recovery Assistantfrom the Microsoft website. 2. Run the downloaded executable file and select Install. The Support and Recovery Assi...
Third-party security software tends to create various errors while activating Microsoft 365 apps. If you use an anti-malware utility on your computer, briefly disable it and check if that makes a difference.
If the TPM error persists, try resetting the Trusted Platform Module to its default state. Microsoft recommends that you save your work and back up the personal data on your PCbefore you begin. 1. Open the Start menu and select Windows Security. 2. Select Device Security on the Windows Security sidebar. Then, select Security processor details. 3. S...
The following fix involves removing any existing Microsoft Office credentials from Windows before your next attempt at activating Office products. 1. Press Windows + S, typeControl Panel, and select Credential Manager among the search results. 2. Select Windows credentials. 3. Under Generic credentials, expand any credentials for Office application...
Memory integrity is a native security feature in Windows that protects high-security processes from malicious attacks. Turning it on may make the “Trusted platform module has malfunctioned” error disappear. 1. OpenWindows Securityand select Device Securityon the sidebar. 2. SelectCore isolation details. 3. Activate the Memory integrityswitch and re...
Outdated TPM drivers can be another reason why the “Trusted platform module has malfunctioned” error appears on your PC. Check for and install any new TPM updates. 1. Press Windows + R to open a Run box. Then, type devmgmt.msc and select OK. 2. Expand the Security devicescategory. 3. Right-clickTrusted Platform Module and selectUpdate driver. 4. Se...
If your PC has no new TPM drivers, consider uninstalling and reinstalling them next. That will resolve possible instances of driver corruption. To do that: 1. Open the Device Manager and expand Security devices. 2. Double-click Trusted Platform Module and selectUninstalldevice. 3. Select Uninstallto confirm. 4. Restart your computer. 5. Re-open the...
By default, Microsoft 365 uses modern account authentication protocols like OAuth and SAML for activation. However, despite the enhanced security, they can also result in the “Trusted platform module has malfunctioned” error. Disabling them using the following registry hack might fix it. 1. Press the Windows + R keys to open a Run box. Then, type r...
“Ngc” is a system folder that stores your Windows Hello security information. Sometimes, it can corrupt and generate the “Trusted platform module has malfunctioned” error. Deleting the folder’s contents will force Windows to recreate everything from scratch. 1. Open File Explorer. Then, copy and paste the following path and press Enter: C:\\Windows\\...
Next, remove all account-related data related to the BrokerPlugin and CloudExperienceHost processes. To do that: 1. Open File Explorer and visit the following locations: 1. %LOCALAPPDATA%\\Packages\\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy\\AC\\TokenBroker\\Accounts 2. %LOCALAPPDATA%\\Packages\\Microsoft.Windows.CloudExperienceHost_cw5n1h2txyewy\\AC\\TokenB...
May 23, 2023 · The Outlook Exchange Error 80090016 can appear when Windows cannot set a PIN for your device. This is usually due to the corruption of the Ngc folder located in the system volume. Deleting...
Oct 23, 2023 · The Outlook error code 80090016 indicates an authentication failure due to some issues with your computer's Trusted Platform Module (TPM). For those unfamiliar with TPM, it's a hardware component that provides a secure environment for various cryptographic operations.
