Search results
Sep 6, 2021 · Follow these 3 easy steps to get chatting with Alfred, the Eskom chatbot
- 26 sec
- 1428
- Vic Pretorius
Oct 19, 2023 · Easy step-by-step guides are available on the various Eskom’s communication channels including social media platforms, Alfred Chatbot, and the Eskom website to enable a seamless process. Progress of the rollout will be monitored centrally daily through a dashboard and support will be provided through various customer support mechanisms in place.
Eskom's chatbot is the easiest and quickest way to report electricity supply problems. This chatbot allows Eskom customers to log a power interruption fault in real time, then it issues a reference number to enable our customers to check the progress of their logged calls.
Our incredible chatbot, Alfred is a user-friendly and interactive tool that ensures a seamless experience when reporting faults or submitting meter readings, saving you time and money. Click here to...
Aug 23, 2021 · Eskom chatbot live. Eskom’s customers are now able to use Alfred the chat bot. Alfred will assist with logging your electricity faults and give you feedback, without having to call the Contact Centre. Click on: https://alfred.eskom.co.za/chatroom/ or Eskom customers are encouraged to download the MyEskom Customer App, which is available on ...
Jun 11, 2023 · Simply go to https://alfred.eskom.co.za/chatroom/ and chat to Alfred about... Did you know that you can easily log a fault using Eskom’s Alfred Chatbot? Did you know that you can easily log a...
Oct 1, 2023 · Eskom, the South African public electricity utility, is harnessing the power of artificial intelligence (AI) to assist in updating its 6.6 million prepaid electricity meters. The utility has deployed a chatbot named Alfred to aid in this mammoth task, necessitated by a software issue dubbed the TID rollover.
