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  1. The Gone But Not Forgotten program is available to consumers within the United States. To initiate a search for a product no longer available, please call us at 1-800-216-7173. The Estée Lauder Companies Inc. understands that having a beloved product discontinued can be frustrating, and searching for a replacement can be daunting and time ...

  2. Shop full-face formulas including eyes, lips, face, brows and more. Not sure which lipstick shade is right for you? Try on last-chance beauty products before you buy with Estée Lauder’s Virtual Try-On Tool. Plus, it’s the perfect way to stock up on limited edition sets and seasonal shades for less.

  3. Apr 9, 2024 · Check Brand Programs . If your take-it-to-the-streets approach fails, turn to the experts. Estée Lauder Companies' Gone but Not Forgotten program could have the solution. The team will search high and low for any product discontinued in the last 24 months from one of its 18 participating beauty brands (including Clinique, Bumble and bumble, and MAC).

    • Deven Hopp
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  5. Oct 18, 2017 · On that note, Estée Lauder has a "Gone but Not Forgotten" program that does the legwork for you. All you have to do is email the company and it’ll track down discontinued products (of up to 36 months!) from its lines, which include Bobbi Brown, MAC Cosmetics, Clinique, DKNY Fragrances, Tom Ford Beauty and more. Make It Yourself.

  6. Nov 12, 2015 · If your product of choice is under the Estee Lauder brand umbrella—like MAC, Clinique, or Bobbi Brown to name a few—make sure to bookmark their Gone But Not Forgotten page, and get ready to ...

    • Marianne Mychaskiw
  7. Jul 31, 2018 · For me, the saying "you don't know what you've got until it's gone" has never hit closer to home than when my beloved No7 Moisture Drench Lipstick in Siren, a matte brick-red shade that could sway ...

  8. Jul 18, 2023 · For assistance with locating an Estée Lauder product that has been discontinued, please contact our Corporate Headquarters via telephone at 1-800-216-7173 between 9AM-5PM EST, Monday-Friday, and ask to speak with a Gone But Not Forgotten Representative. Please note that a search may only be initiated for products within Estée Lauder's basic ...

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