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  1. Find answers to your questions about Etihad Airways flights, baggage, visa, upgrades, special assistance and more. You can also chat with us 24/7 or contact your travel agent or partner airline for changes to your booking.

    • Feedback

      Here at Etihad Airways we value customer feedback. Get in...

    • Delayed Or Damaged Baggage

      You can speak to one of our agents at a baggage service...

    • Manage

      About Etihad Airways Corporate profile ... Customer Service...

    • Customer Service Plan

      Phone: +971 (0)2 511 2170. Feedback: Baggage claim. Guests...

    • English

      Book your next flight with Etihad Airways. Travel to...

  2. Find the telephone contact details for Etihad Guest Service Centres in different regions and countries. Call 24 hours a day or during local business hours to get assistance with your membership or rewards.

  3. If you booked with Etihad Airways using a credit card, enter your booking reference below to check whether you’re eligible for a refund. Otherwise, call us or your travel agent for more information. Your refund amount depends on your fare type and whether you’ve flown any part of your journey. Fees and charges may apply.

  4. Etihad Airlines provides a range of customer service and support options to assist air travelers. Whether you need information about your flight, assistance with reservations, help with lost or damaged luggage, or have any other inquiries, Etihad Airlines is dedicated to providing excellent customer service. In addition, Etihad Airlines offers ...

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