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SUPPORT. If you need help, don’t hesitate to call us or explore the links in this section to find the assistance you’re looking for. North America: 1-888-882-7535 or 1-855-834-0367. Direct Line: (206) 272-6500. Outside North America: +800 11 ASK 4 F5. (800 11275 435) Local support numbers >.
Sep 9, 2015 · Use this article when your F5 product stops working as expected and you need assistance from F5 Support. As of March 2023, this one article replaces several individual articles. Each of the individual articles contained the information F5 Support requests in a support case for an individual product.
support.f5.com
Aug 9, 2021 · F5 Support is designed to provide support for specific break-fix issues for customers with active support contracts. F5 Support does not perform the installation of new software. However, F5 Support can assist you if you encounter an issue performing an upgrade or update.
Oct 9, 2018 · F5 Support is designed to provide support for specific break-fix issues for customers with active support contracts. For more information about F5 scope of support, refer to Support Policies. F5 Support resources. F5 Support resources are available 24 hours a day, seven days a week and are distributed around the world in multiple support centers.
Learn How F5 Can Support You. Select the level of support you need for your business. Options include business day response centers, premium around-the-clock access, or a dedicated support team assigned to your account. View all support services ›.
Dec 27, 2022 · View your support cases on MyF5. Sign in to MyF5 and do one of the following: To see only your open cases, on the Home page, under Open Cases, select Cases. To see all of your cases, regardless of status, on the Home page, select Support > Case Management.
