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  1. Chat. Connect with a Ford representative, who’s available to answer your questions about SYNC®, vehicle features, service and maintenance, warranty plans and more. We’re here to help. Chat Hours. Monday–Friday 8:30AM – 10:00PM Eastern Time. Saturday 11:00AM – 7:00PM Eastern Time. Sunday 11:00AM – 7:00PM Eastern Time.

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      Check for updates and information on Ford recalls for your...

  2. Find answers to your questions and more on the FAQ page. Contact us by phone at 1-800-727-7000. Speak to a Ford Credit customer service representative during business hours or use our 24-hour automated support. You can also fill out our secure email form and a representative will reply within 24-48 hours.

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    • Have Your Vehicle Concern Diagnosed and Repaired
    • Access Ford Repair Information
    • Find Parts For Your Vehicle

    Only Ford Dealers can verify warranty, recall, and the latest repair information directly from Ford. All of their technicians are factory-trained and have specialized equipment to resolve your concerns. They can also contact Ford, should there be a complicated repair situation, to request additional assistance. Locate a Ford Dealernear you to sched...

    You can get a subscription for Ford service information for 1994 and newer vehicles at motorcraftservice.com. With 72-hour, 30-day and 1-year terms, DIY and service specialists can find what they need. Go to motorcraftservice.com, choose your location, and select Service Infoto see available content and purchase access.

    With convenient free pick-up or low-cost delivery, parts.ford.com can help with the parts to get your vehicle back on the road. Genuine Ford and Motorcraft®** parts are designed for your vehicle and have a warranty backed by Ford.

  4. CONTACT US. We want to make sure you have the best online experience possible. If you need help finding the right part for your vehicle; if you’ve encountered any difficulties using our website, or have any suggestions for improvement give us a call at 844-589-0060, Monday – Friday 8:30 a.m. to 5:30 p.m. EST.

  5. May 2, 2019 · The company does that through three customer-centered business segments: Ford Blue, engineering iconic gas-powered and hybrid vehicles; Ford Model e, inventing breakthrough EVs along with embedded software that defines exceptional digital experiences for all customers; and Ford Pro, helping commercial customers transform and expand their ...

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