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    • 11,803 complaints

      • BBB received 11,803 complaints in the past 36 months alleging customer service issues, missing appointments, decline in services previously handled by other providers who Frontier has assumed, billing issues including additional service charges for periods once the consumer has cancelled services.
      stopthecap.com › 2020/02/13 › the-better-business-bureau-renews-its-f-rating-for-frontier-communications-issues-special-alert
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  2. Click here for details. Pattern of Complaint: On May 13 and May 25, 2022, BBB contacted Frontier communications regarding a high volume and pattern of serious complaints. BBB received a...

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      BBB Business Profiles are provided solely to assist you in...

  3. Customer Complaints Summary. 2,977 total complaints in the last 3 years. 864 complaints closed in the last 12 months. View customer complaints of Frontier Communications, BBB helps...

    • 1919 Mckinney Ave, Dallas, 75201-2495, TX
    • (800) 921-8106
  4. View customer reviews of Frontier Communications. Leave a review and share your experience with the BBB and Frontier Communications.

  5. 4 days ago · Frontier Communications consumer reviews and complaints. Pros & Cons. Fiber optic internet. Variety of plans. Bundle options. Cons. Limited nationwide service. Featured Reviews. Verified....

    • (5.2K)
  6. Jan 8, 2017 · Frontier Communications fraudulently charges a $50.00 re-stocking fee... If you are a customer prepare to be ripped off! After service charges skyrocketed, I switched providers...

    • (502)
  7. Before you decide on Internet service from Frontier, learn from 3,465 reviews from verified customers with an average rating of 3.26/5 stars. Get the inside scoop on what people love and hate about Frontier before you sign up.

  8. Feb 13, 2020 · BBB received 11,803 complaints in the past 36 months alleging customer service issues, missing appointments, decline in services previously handled by other providers who Frontier has assumed, billing issues including additional service charges for periods once the consumer has cancelled services.

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