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Alexander Gordon Jump (April 1, 1932 – September 22, 2003) was an American actor best known for playing Arthur "Big Guy" Carlson in the series WKRP in Cincinnati (1978–1982); he reprised the role in its spinoff The New WKRP in Cincinnati (1991–1993). He also played Chief Tinkler in the sitcom Soap (1977–1978) and Mr. Horton on a two-part episode of the sitcom Diff'rent Strokes (1983). He appeared in Maytag commercials as the "Maytag repairman" from 1989 until he retired in 2003. Wikipedia