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Call (866) 701-4700. Our multi-lingual support team is here 24/7. No robots. No phone trees. Just real help from real people. English, Spanish, Korean & Japanese support available. Support Library. Get answers to frequently asked questions, view device how-tos, Gravity Dashboard walk-thrus and more. View Support Library. Already Getting Support?
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Contact Us. For general inquiries, just fill out this form or call 866-701-4700. You can also schedule a time for a team member to call you. *If you are a current Gravity customer looking for support, please head over to our Support page to create a support ticket.
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Let us show you how we can support your business. Get Started. The most trusted name in credit card processing. Accept payments any time, any where. Gravity integrates with hundreds of hardware and software solutions.
- Adaptable Solutions
- Live Customer Support
- Backed by Powerful Technology
- Pci-Compliant Security
Businesses need a solution that fits their needs, not one that forces them to comply with a merchant services provider. Gravity Payments allows business owners to run their business as they see fit while integrating merchant services solutions in a custom, reliable way. Solutions are as unique as the businesses using them.
The customer support team is diverse. There is support that merchants can get 24/7 and in a plethora of languages. Support is available in English, Spanish, Korean and Japanese. You can get support by calling (866) 701-4700 or using the support library. Gravity Payments boasts that the average wait time for support is only 36 seconds. This is reass...
Gravity Payments uses the most updated technology to run its platform and provides merchants with new hardware that expedites processing. Processors are fast and scalable, working in a variety of environments so that merchants can accept payments from anywhere.
Merchants need to worry about keeping customer data secure. After all, you are dealing with credit card numbers and people’s private and personal information. Gravity Payments takes this seriously and ensures that merchants remain PCI-compliant when using any of its solutions.
- Kimberlee Leonard
Feb 4, 2023 · How do I get in touch with Gravity Payments customer service? You can chat with the Gravity Payment support team 24/7 by calling 1 (866) 701-4700. You can also send an email to support@gravitypayments.com or submit a support ticket on their website.
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- info@gravitypayments.com
- Lucas Price
- What is the price range for Gravity Payments?Gravity Payments' pricing depends on the size of your business and payment processing volume. However, the company does not reveal pricing on its w...
- What features does Gravity credit card processing include?Gravity Payments offer an affordable, simple, and scalable credit card processing solution. Their platform integrates seamlessly with a wide range...
- Where is Gravity Payments' location?Gravity Payments is headquartered in Seattle, Washington D.C.
- What are some Gravity Payments alternatives?Merchant Anywhere. Braintree. Payline Data. Sage Payment Solutions. Charge.com. Stax. Payment Depot. PayCafe.com.
Jan 3, 2024 · Gravity Payments customer support and experience. Gravity Payments offers 24/7 live phone support in English, Spanish, Korean and Japanese.
The company processed $3.4 billion in payments in 2014 and $10.2 billion in 2018. In 2015 it had 91% employee retention rate (with industry average of 68%). Customer retention rate increased from 91% to 95% and company profits have doubled.
