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  1. Aug 28, 2024 · A fixed energy tariff is a type of energy plan that locks in your gas and electricity price for a defined length of time, typically one or two years. Unlike variable tariffs, which shift costs when the wholesale energy market changes, fixed-price tariffs give stability and price certainty.

  2. I've forgotten my email address. You can click the link below to find your email address. You'll need your account number, which you'll get from your bills, EDF emails and letters, or contract pack. Find my email address I've just changed my email address

  3. Find out how to manage your energy account in MyAccount – and see the type of things you can do, like viewing your bills and submitting your meter readings.

  4. You can find your account number in MyAccount, and on your EDF bills, emails and letters. My account number starts with '67' The easiest way to give your meter reading is by logging into MyAccount.

  5. Top up on the app. Tap “Top up your meter” on the home screen of your EDF app; Choose the amount you want top up or enter in other amount; Tap “Confirm top-up”

  6. You can find your account number in MyAccount and on your EDF bills, email and letters. MyAccount lets you manage your energy account online and on the app at any time. It lets you view your bills, make payments, send meter readings, see your energy use, and more.

  7. We only have one prepayment tariff (and one prepayment Economy 7 tariff). If you don't want a prepayment meter anymore, please get in touch . Not an EDF customer?

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