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What to know: Customer service hours: Monday – Friday, 8:30 a.m. – 6:30 p.m. ET. To ensure your call is routed to the correct team, please check your most recent statement for product type and policy number, which may be referenced when you call. Annuity Customers. Annuity products: (800) 882-1292. Group annuity products: (833) 208-3018.
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Mar 27, 2024 · How do I contact Brighthouse Financial? To contact Brighthouse Financial’s Customer Service Center, you will need to reference your policy statement to check your policy number.