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Get instant and free support from Netflix app or website. Find answers to common issues or chat with us anytime.
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To contact Netflix Customer Service through the Netflix app, you'll need to download the app onto your iPhone, iPad, or Android smartphone or tablet. Calling from the Netflix app requires a stable internet connection that uses Wi-Fi or cellular data.
- Overview
- By Phone
- Using the App
- By Live Chat
This wikiHow guide teaches you how to contact Netflix over the phone or online. Netflix makes it easy to contact the company straight through the mobile app, but there are still traditional options for an online chat with an agent or a phone call via a landline or cell. Netflix support is also available 24/7 by both live chat and phone, so you can follow these steps any time!
to receive a service code and find the Netflix customer service number: 1-844-505-2993.
section of the Netflix app on Android or iOS to contact Netflix customer service via phone or live chat.
to start a live chat with a customer service agent.
The page includes a few different options for contacting Netflix.
This will pull up the phone number for Netflix as well as a service code (if you are
signed in to your Netflix account
). Use this service code to speed up your service once you are on the line with an agent.
It's a black app with a red
Log in if you're not signed in automatically.
Note that you will only be able to call over an internet connection, as you will be using an in-app caller. Netflix will not open your Phone app.
Tap your profile icon in the upper-right corner.
at the bottom of the menu.
It is represented by an encircled question mark.
If you're a member and you're not logged in automatically, click
, then enter your email address and password.
This will open a pop-up chat window.
Scroll down and click "Tell us what your issue is".
A dialog box with a list of common issues will be displayed, but to start a chat with a live agent, you will need to click the
Tell us what your issue is
If you are seeing multiple charges or charges that you believe to be unauthorized from Netflix, follow these steps. Learn how to update or change your Netflix payment method, resolve payment issues, or investigate unexpected charges.
Aug 5, 2023 · Learn how to contact Netflix via email for any inquiries, feedback, or issues related to your account or streaming service. Follow the step-by-step guide to find the right topic, compose your email, and send it to the customer support team.
