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  1. In a Web browser, enter the IP address of your printer to access the Embedded Web Server. Then click Support > Service support > Service information > Display. If you need to send the information by email, you can download it as a file from your browser, and later send the file. After you click Display, your browser may prevent the pop-up ...

  2. To access the printer's service information: Tap Support Tools > Service Support > Service Information > , then tap the Download button Reports and Pages Shown and Service Information will be automatically checked.

  3. HP Support Center. Join the HP community at the HP Support Center, your large-format printing community, for 24×7 access to support. Multimedia tutorials. Step-by-step how-to guides. Downloads: the latest printer firmware, drivers, software, paper presets, etc. Technical support: online troubleshooting, customer care contacts and more.

  4. Expert support at your fingertips. Get Support. Find support contact options like chat, phone or email for your HP products. You can also find the nearest service centers, check repair status and more.

  5. HP Support is available to by chat through the Virtual Agent or by telephone. HP's Virtual Agent is there to troubleshoot issues with you at any time of day or night*.

  6. Enter product name/number. (For example: Pavilion 7955, LaserJet 1100 or C4224A)

  7. If you call your service representative, please have the following information available to help us answer your questions more quickly: The product you are using (the product number and the serial number, found on the label at the back of the product).

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