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Find out how to change the name on an energy bills or close an account after a bereavement – or how to tell us that a tenant has passed away.
People also ask
How do I inform EDF Energy of a bereavement?
What happens when I contact EDF Energy?
Why should I use the bereavement support service?
You can register a death with EDF Energy by contacting their customer support team or by using Life Ledger.
How to deal with an energy account when a friend or family member passes away We know what a difficult time this is for you and we want you to know that we are here to help. To let us know that the account holder has passed away, you can contact our dedicated Bereavement Team on:
Jan 27, 2024 · You can speak to us on the phone by calling 0808 501 5035 and a member of our team can put you through to dedicated Bereavement Support Specialists. Alternatively, you can send an email to hi@eonnext.com - just be sure to add "Bereavement" in the subject line, which will allow your email to find its way to the right team.
Jul 1, 2022 · My mother-in-law, an EDF customer, has recently passed away, and I am trying to settle her account. It appears difficult to reach EDF Customer Services - any recommendations?
What to do when a EDF account holder dies. Use this form to notify EDF of an account holder’s death, and to cancel or transfer their account. You can also use this form to report the death to all other organisations in one go, from banks to social media services.
The energy account number can be found on the latest bill or in MyAccount. It will start with an 'A' and be 10 digits long or 12 digits long and start with '67'. Please enter details for the deceased
