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If you've been a victim of fraud or a phishing scam email then report it to Action Fraud. Help and advice on how to know it's EDF contacting you. Phone calls. Text messages and WhatsApp. Emails. Worried about phishing scam emails?
Aug 3, 2022 · If a family or friend who was an EDF customer has passed away, you can call the EDF Energy Bereavement Support Team for help and support in sorting out their energy account. The dedicated EDF Energy contact number is 0808 101 4115 and are available Monday to Friday from 8 a.m. to 6 p.m. and Saturdays from 8 a.m. to 2 p.m.
Oct 14, 2023 · You'll have more luck I think if you ring their bereavement team. The account should be put on hold since the date she died or notified them and the whole business account thing should be corrected. If they don't then you can log a complaint, wait the right amount time and escalate if required.
Dec 20, 2022 · Then, get in contact with EDF to sign up to your new tariff. If you’re a new customer, call 0333 009 7155. If you’re already a customer, use your MyAccount or the EDF live chat.
Jul 1, 2022 · My mother-in-law, an EDF customer, has recently passed away, and I am trying to settle her account. It appears difficult to reach EDF Customer Services - any recommendations?
Jan 7, 2023 · Do make sure you speak to the energy company bereavement team & get correct advice. When my Mum died the house would be empty until sold.
What to do when a EDF account holder dies. Use this form to notify EDF of an account holder’s death, and to cancel or transfer their account. You can also use this form to report the death to all other organisations in one go, from banks to social media services. Add the list of companies to contact, and what you want to happen to each ...
