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  1. If you receive an email you weren’t expecting telling you that you need to make a payment to EDF, you can verify the amount due by logging into your account via the website or app. Some general advice about dealing with scam emails is below.

  2. Sep 27, 2022 · Report the scam to Action Fraud on 0300 123 2040 or on the Action Fraud website. Alternatively, you can forward the text to 7726 or send a screenshot of the message to report@phising.gov.uk. The...

    • Seren Morris
  3. Oct 4, 2022 · The message claims to offer you support with your energy bills. One of the scam texts, sent from the number 07542 337161 reads: ‘GOV.UK: You are eligible for a discounted energy bill under the Energy Bills Support Scheme. You can apply here: [https://energy.support-rebate.com].

    • Get Help from EDF
    • Citizens Advice Plymouth
    • Incomemax
    • Mental Health & Money Advice
    • Mind
    • Macmillan Cancer Support
    • Scope
    • Disability Information Scotland
    • Your Local Authority

    Please join our Priority Services Register (PSR) if you need extra or specialised support because of an illness, a disability or a mental health problem. Once you join the register, we can get you the help you need – including help: 1. To manage your energy bills 2. To work out what benefits you can get 3. If you need another person to manage your ...

    We've teamed up with Citizens Advice Plymouth so that you can get free, independent advice to help manage your debt and reduce your energy costs. The team can also help you with: 1. Energy poverty 2. Benefits and grants 3. Financial hardship Go to Citizens Advice Plymouth

    We've teamed up with IncomeMax to help our customers get all the right benefits. If you’re struggling to pay your bills due to low income, IncomeMax can: 1. Check you're getting all the benefits and tax credits possible (even if you’re working) 2. Help you with your benefits claims 3. Give you top money-saving advice Use IncomeMax's self-help guide...

    This site gives practical advice and support for people with mental health and money issues. There's a savings calculator, budget planner and Universal Credit Manager – as well as top tips on mental health and money. Go to Mental Health & Money Advice

    Mind says that one in four of us will experience a mental health problem – and is determined to provide advice and support to everyone who needs it. If you have a mental health issue, it wants to help empower you to understand your condition and the choices you have. Go to mind.org.uk

    Macmillan Cancer Support has lots of useful information to help save money and stay warm when you're going through cancer treatment. The charity can give you lots of useful online tools, and also gives out Macmillan Grants to eligible people. This is a one-off payment that helps cover the higher cost of living that cancer can bring. Go to Macmillan...

    Disability equality charity Scope runs a dedicated disability energy support service. This helps disabled people in England and Wales manage their energy and water needs. There's help to deal with energy debt, access benefits, grants and trusts, and free fuel vouchers for some people. Go to Scope

    Disability Information Scotland provides information on common issues for people living with disability in Scotland – including where to go to find out about funding to heat your home. Go to Disability Scotland

    Some local authorities offer emergency help to pay for food, energy bills and other essentials. They might also have an Energy Conservation Officer who can give you advice about about saving money through energy efficiency. Your authority’s customer services department might be able to help direct you to the help you need. Find your local authority

  4. Sep 20, 2022 · Warning over scam energy bill support messages. 20 September 2022. By Shiona McCallum,Technology reporter. Getty Images. People are being warned to look out for fake emails and texts claiming to ...

  5. Nov 10, 2022 · A warning has been issued over a new scam in which hackers send out fake emails supposedly from EDF in order to get hold of customer bank details. The email comes from ‘EDF support’, offering 25 LED lightbulbs for €1 in delivery fees. It reads: “ À partir du 1er novembre, les ampoules halogènes seront interdites à la vente en Europe.

  6. Oct 3, 2022 · Official organisations (including banks and energy suppliers) will not ever ask you to give out personal information via email. Consumers are being urged to report any suspected scams. If you’re ...