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  1. Aug 3, 2022 · If a family or friend who was an EDF customer has passed away, you can call the EDF Energy Bereavement Support Team for help and support in sorting out their energy account. The dedicated EDF Energy contact number is 0808 101 4115 and are available Monday to Friday from 8 a.m. to 6 p.m. and Saturdays from 8 a.m. to 2 p.m.

  2. Check the greeting. Generic greetings such as 'Dear Customer' or ' Dear <@ your email address> ' are a strong indication of phishing attempts. However, be aware that specific greetings don’t mean the email is safe. Attackers can find out your name or other personal information in order to create a more convincing lure, known as spear phishing.

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  4. You can get help with energy problems. This includes issues with your bills or meters, or if you’re struggling to pay for the energy you use. If you live in England or Wales, go to citizensadvice.org.uk/energy or contact the Citizens Advice consumer service on 0808 223 1133. Calls are free. If you live in Scotland, go to

  5. • Explanation from EDF Energy • Compensation from EDF Energy (in appropriate circumstances) • A service or a practical action. For example, remove charges which have been incorrectly billed. The Ombudsman may also recommend we make changes to our policies and procedures so that the same problem is less likely to occur again. EDF Energy is ...

  6. Dec 20, 2022 · I want to make a complaint. If for any reason, you might want to complain about something to EDF, there are a few different ways you can get in contact: Call: 0333 200 5101. Email: complaintresolution@edfenergy.com. Text: 07481341928. WhatsApp: 07480802942. he EDF live chat.

    • 0333 200 5100
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    • customer_correspondence@edfenergy.com
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  7. Oct 14, 2023 · If someone had still been living in the house, or moved in after the death, then the company would have expected the supply to be transferred into their names and them taking responsibility for the bills . Try: Bereavement Support Team 0808 101 4115 Mon-Fri: 8am-6pm; Sat: 8am-2pm.

  8. You can register a death with EDF Energy by contacting their customer support team or by using Life Ledger

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