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  2. Aug 13, 2021 · Operations & Success. How To Choose a Collection Agency for Your Small Business. By Jean Murray. Updated on August 13, 2021. In This Article. View All. What Is a Debt Collection Agency? How Collection Agencies Work. Debt Collection Regulations. Alternatives to a Collection Agency. Selecting a Collection Agency. Photo: Getty Images/Charday Penn.

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    Their customers won’t have to face any set-up fees or minimums when it comes to their claims accounts. Their online portal is an easy way to submit and manage accounts, while also allowing you to monitor their progress. Rocket Receivables takes a diplomatic approach that protects your relationship with your customers while clearing up your unpaid i...

    Although Rocket Receivables takes a fairly hassle-free approach to debt collection, their services aren’t as flexible as some others, as you’re limited to the services included in their two-stage system Your business may require a more customized approach to your debt collection needs. With Rocket Receivables, there’s a chance you may not need ever...

    No matter which collection strategy you choose, you’ll benefit from no hidden costs, an online portal for account management, and enhanced reporting. Rocket Receivables is transparent about how its pricing structure works. Below is a breakdown of how their pricing structure works for Stage 1. If you end up choosing their Stage 2 services, you’ll on...

    • Sending the invoice. First, you send the invoice as a part of the regular payment collection process. The invoice should clearly state the amount you’re owed along with the terms and conditions.
    • Contacting the debtor by yourself. After sending the invoice, if you don’t hear from your customer/client, send a reminder via email or a phone call, depending on your bond with them.
    • Negotiate. Sometimes, one call isn’t enough. When it comes to the debt collection process for small businesses, persistence is the key. After the first contact, follow up with your customer/client with a solution to their problem with paying you.
    • Issuing dunning letters. After sending a polite reminder too, if you haven’t received the payment yet, it’s time to get a little firm. Issue a dunning letter, which is simply a demand letter and acts as an official written reminder of the due payment.
    • Check with the collection agency to see if they report to credit bureaus. Credit reporting is a powerful tool used by collection agencies that is often undervalued by clients.
    • Ask if the agency has an internal legal department or partners with lawyers. This is especially important for files where litigation is more likely (generally larger ones).
    • Understand how judgments will be collected. My collection agencies work for many law firms, and we often collect unpaid fees from the lawyers’ clients and retrieve payment on judgments won in court.
    • Be prepared to track the debtor down. A big part of many collection agencies’ expertise is something called “skip tracing.” This refers to the detective work they do when a customer in default changes addresses without notice, a tenant in arrears pulls a midnight move or a business is shuttered and the owner ghosts you.
  3. May 17, 2024 · Updated May 17, 2024. The Best Collection Agency Services of 2024. Our picks for the best collection agencies can track down debtors and secure late payments while you focus on your...

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  4. Feb 21, 2024 · What can you do next? It’s time to look into your debt collection options. You need to know the steps you can take to recover the money you deserve for your work. Let’s break down the basics. Do I need a lawyer for debt collection? You may need to seek legal help with debt collection issues if you aren’t sure how to navigate these waters yourself.

  5. Sep 4, 2017 · Most small business owners do not have the time, energy or resources to deal with prolonged debt collection efforts on their own. As a LegalShield member, you have the dedicated support of your LegalShield provider law firm. There are also steps that may help decrease the need for debt collection and improve collection efforts if they are needed.

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