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  1. Your Password must be different from your User ID and different from your previous 5 Passwords. Enter New Password Enter New Password . Your new Password must: Contain 8 to 20 characters. Have at least 1 uppercase letter, 1 lowercase letter, and 1 number. Not repeat the same number or letter more than 3 times in a row.

  2. This feature is available on the Mobile Banking app for iPad, iPhone and Android devices. Data connection required. Wireless carrier fees may apply. Discover benefits and features of Bank of America's Online Banking and Mobile Banking app. The features offered provide convenient and secure banking from a computer, tablet or smartphone.

  3. Screenshots. Bank conveniently and security with the Bank of America® Mobile Banking app for U.S.-based accounts. Manage Accounts. • View account balances and review activity. • Activate or replace credit/debit cards. • Set alerts for important account info. Transfer Money and Pay Bills.

  4. Securely send and request money from almost anyone in minutes, no matter where they bank. [1] You can also add recipients from your contacts and request money from multiple people to easily split a bill. Through our mobile app with Zelle®, [2] all you need is their mobile phone number or email address. [3] Show me how to send money with Zelle ®.

  5. Credit counseling. Take a fresh look at your financial picture by getting assistance. Bank of America provides assistance to help customers better manage credit card debt and reduce financial stress. We also offer links to external resources for credit counseling; debt assistance and advocacy; and financial education.

  6. In the present environment, Bank of America Secure Messaging Client Support is not available by phone. Please review the Secure Email Recipient Guide below for assistance with any issues you might encounter. Bank of America / Merrill Lynch customers contact us by email at SendSecure Support for the support of Secure Messaging in English.

  7. From your computer: 1. Log in to Online Banking and select the account with the transaction you'd like to dispute. 2. Select the transaction, then select the Dispute this transaction link and follow the instructions. Once your claim has been submitted, you can check the status of your claim in the mobile app or on your computer.

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