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This will give you access to our chat service 24/7, as well enabling you to register for Voice ID, all of which means you have fewer passwords to remember should you need to call us. HSBC Premier Customers can call us on: 03457 707 070. Lines are open from 08:00 to 20:00 every day.
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The easiest and quickest way to speak to us is through our mobile banking app or via Live Chat. This is available to both new and existing customers.
Opening Hours (excluding public holidays): Monday - Friday 08:00 - 18:00 (UK Hours) Contact us by e-mail. To speak to a support agent, please call (UK): 0345 601 7118 (Local calling charges may apply) International: +44 1226 260 871.
We'll just need to ensure we can get at least three strong recordings of you repeating the pass phrase. However, you may find it easier to continue using your telephone banking security number. We don't recommend setting up Voice ID if you use a voice box or speech synthesiser since some of these use a standard voice that won’t be unique to you.
If you don’t have a Relationship Manager, please call our dedicated Financial Support Team on 0800 085 3955. Open 08:00 to 18:00 Monday to Friday (except bank holidays) and 08:00 to 16:00 Saturday.
If you are looking for HSBC Bank customer support, please contact the Welsh Language Service phone numbers below: Phone: 03457 030 304 OR 03456 082 400. These phone lines are available from 8am to 10pm all days except holidays including New Year’s Day, Christmas Day, and Boxing Day. According to bank policy, calls made to above phone numbers ...
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