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  1. Aug 29, 2008 · Menards - bad customer service. J. Jaime. Aug 29, 2008 8:33 am. Featured review. We were building a deck and decided to go to the store a week ahead of time to order the wood. The order was printed out on a piece of paper for the clerk to enter and she did so - we went to the front of the store and paid.

  2. Menards - bad customer service. We were building a deck and decided to go to the store a week ahead of time to order the wood. The order was printed out on a piece of paper for the clerk to enter and she did so - we went to the front of the store and paid. We had scheduled delivery for the following Sunday.

  3. The reason I was in Menards today is to purchase insulation. I went to building materials to get a order pick up so I can go pick it up behind the building. I received excellent customer service while he was helping me choose the right insulation. My huge issue is when I went in the back of the building to pick up the purchased insulation.

  4. Buyers beware Menards Monona on line purchase and pick up service is a scam, moronic and idiotic pick up service. When I arrived at the store I could not see a sign indicating where the online purchase pick up service, I drove around in circles 2x from one end to the other end of building till a saw a small arrow sign pointing inside the store.

  5. Cy. Review №1. Menards outshines Home Depot by miles. Menards had better prices, better discounts and better customer service. Rarely do I have to go very far and I find someone to assist me or they get me the person that can. Menards Customer Service on returns is outstanding havent had a problem. Ca.

  6. The Franklin’s customer service is Horrible! I rented a pressure washer from here. When I went to return it the line was 4 back, instead of waiting in line, I went to shop for a couple of items that I needed purchase. Once I had my items, I headed back to the customer service desk to return the pressure washer and purchase my items all at once.

  7. Feb 07, 2020 · I built a garage in 2018 and purchased 90% of the materials from Menards. The 11% rebate was going on. There was one large rebate for all the lumber and trusses for $7000. I never received for $770 rebate check and they claim they never received the rebate form. I tried several time to get this issue resolved but no luck.

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