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    • What can you buy at Menards?

      • Menards® is your one-stop shop for building materials for projects BIG and small! Whether you are building a home or adding to your current one, you can find a great selection of building materials for your project, including lumber and boards; trusses, I-joists, and engineered lumber; and concrete, cement, and masonry.
  1. Contact Us at Menards®. Back to Help Center. Contact a guest service representative for help with MENARDS.COM orders and website inquiries. Contact the general office. You can email, or you can main inquiries to 5101 Menard Drive, Eau Claire, WI 54703.

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    What can you buy at Menards?

    How do I contact Menards® for questions?

    How do I contact Menards about my rebates?

    What is Menards known for?

  3. Menards® is your one-stop shop for building materials for projects BIG and small! Whether you are building a home or adding to your current one, you can find a great selection of building materials for your project, including lumber and boards; trusses, I-joists, and engineered lumber; and concrete, cement, and masonry.

  4. For general Menards® questions, you may use the following methods below to contact us: Menards® BIG Card If you have questions regarding your Menards® BIG Card account, you can contact our partner, Capital One, by email , by calling 1-800-871-2800 or by submitting your questions in writing to: Capital One PO Box 15521 Wilmington, DE 19850

  5. Service First and foremost, Menards® has always been committed to providing high-quality customer service. Whether it's through helping customers design and/or calculate projects with our Design-It Center and Project Calculator programs, helping with an order, answering questions about merchandise or how to do a project, our service to our customers is number one.

    • When is the Next 11 Percent Rebate Sale? Menards is best known for their 11 percent rebate promotions. During these sales, everything in the store is eligible for an 11 percent mail-in rebate, in the form of a store voucher.
    • Mis-Tints. If you need paint but are flexible on the shade, check out the Menards mis-tint selection. Mis-tints are custom paint colors that didn’t come out quite right.
    • That 11 Percent Rebate? It’s Stackable! This is sort of a graduate-level course in Menards hacks. The 11 percent rebate sales give you an in-store voucher for in-store purchases.
    • The Rebate has some Wiggle Room. One more thing about the 11 percent rebate. Although anything purchased outside the rebate sale doesn’t qualify for the rebate, if you purchase an item right before the sale, you can take the receipt to the customer service desk and request an adjustment form.
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