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Returns & Exchanges. Start a Return: Click here or above to start a return for U.S. orders and generate a prepaid label (no printer required). When using our prepaid label $7.50 will be deducted from your refund.
Customer Service | J.Crew Factory. Popular Topics. START A RETURN. RETURN POLICY. CHANGE/CANCEL ORDER. PRICE ADJUSTMENT. ORDER STATUS. SHIPPING. FAQs. 1. How long does it take to process the return?
Live Chat. We’re available every day, from 7am to 11:59pm Eastern. Live Chat. Telephone. 7am to 11:59pm ET, seven days a week at 866-739-5942. Canadian Orders. Email us or call 434-385-5775 or toll free at 800-205-7960 (7am-6pm ET, seven days a week). Get classic J.Crew style from J.Crew Factory.
BY EMAIL. contactus@jcrewfactory.com. BY LIVE CHAT. We're available every day, from 9am to 12am Eastern. BY TELEPHONE. 7am to 11:59pm ET, seven days a week at 866-739-5942. BY FAX. 434 385 5750 for order forms or questions. BY WRITING TO US AT: J.Crew Customer Relations. 3 Ivy Crescent. Lynchburg, VA 24513-1001. CANADIAN ORDERS.
Customer Service; Track Order; Returns & Exchanges; Shipping; International Orders; Afterpay; Contact Us
Customer Service; Order Status; Contact Us; Find a Store; J.Crew Credit Card; J.Crew Gift Card; Teacher & Student Discount; Shipping & Handling; Returns & Exchanges; International; Size Charts
Customer Service; Track Order; Returns & Exchanges; Shipping; International Orders; Afterpay; Contact Us
