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J.Crew gladly accepts returns or exchanges of merchandise purchased online within 30 days of original purchase. Final sale items cannot be returned or exchanged. If for any reason you are not satisfied with your international online purchase click here to initiate a return.
J.Crew Factory accepts returns of unworn, unwashed, undamaged or defective merchandise purchased online, by phone or in stores for delivery that shipped to a U.S. address for a full refund or exchange within 30 days of original purchase.
START A RETURN. Start a Return: Click here or above to start a return for U.S. orders and generate a prepaid label (no printer required). When using our prepaid label $7.50 will be deducted from your refund. Multiple orders can be returned in the same package if returns are initiated for each order and all return packing slips are included.
RETURN POLICY. CHANGE/CANCEL ORDER. PRICE ADJUSTMENT. ORDER STATUS. SHIPPING. FAQs. 1. How long does it take to process the return? Please allow up to two weeks from the date you mail your item (s) back for your return to be processed—you will receive an email confirmation when complete.
Shop JCrew.com for the Highest Quality Women's and Men's Clothing and see the entire selection of Children's Clothing, Cashmere Sweaters, Women's Dresses and Shoes, Men's Suits, Jackets, Accessories and more.
Dec 19, 2023 · You must return your online and in-store purchases to J.Crew within 30 days of the purchase date to be eligible for a refund. Note that if you mail in a return, J.Crew must receive the merchandise and process your return within that 30-day window.
Returns. To get started, enter your order information. You can send multiple items in one package, as long as the return slips are all included. Returns must be sent back within 14 days of delivery. * indicates a required field. Your Email * Order Number * Our Return Policy.
